on 03-31-2015 3:43 PM
Hi Experts,
We have an issue, the client has processed an off cycle payroll for an employee, but the check still has the amount and it included in the YTD total amount. This amount was not paid to the employee and the taxes on this check are being calculated including this amount in the gross total.
The off-cycle check processed and is the only check paid to this employee, as the previous check was voided. The problem still exist that the voided check did not remove all items from the data base. The employee totals show incorrectly and the taxes are being calculated on the incorrect gross amount The employee total YTD amount should show correct amount and the total taxes should be calculated on that amount.
Please provide your valuable suggestions in order to resolve this issue.
Thanks,
Ramesh
Please provide your valuable suggestions in order to resolve this issue.
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