Error when open DMS document

[Former Member]

Dear DMS experts,

After migration DMS server from one server to another an error has occurred in transaction CV03N when try open original document I got next error massage: File C:\temp\file_name cannot be created (Message no. 26172).

This happens when I try to open the documents that have already been previously saved, the documents are saved now - open normally.

In tr. SLG1 I see the following errors:

1. 1. Error

Long Text:

An error occurred when calling module SCMS_DOC_READ_FILES

Message no. 1R579

Diagnosis

Exception number 14 occurred when function module SCMS_DOC_READ_FILES was called with document 0050569339A51ED4828753F4B06C13F3.

Details:

In tr. SLG1

MANDT      200

STOR_CAT    ZDMS_C1_ST

PATH       C:\temp\

FRONTEND   X

COMP_NAMES %D0%9D%D0%B0%D0%BA%D0%B0%D0%B7 1029 26122012.tif

COMP_NAMES File_name

ERRMSG     Content repository DMS_C1 does not exist

V1 SCMS_DOC_READ_FILES

V2 14

V3         DMS_PCD1

V4         0050569339A51ED4828753F4B06C13F3

%LOGNUMBER 00000000000000111877

1. 2. Error

Connect Error: Connect to Host IP_HOST_DMS_SERVER Port 1090 error: NIECONN_REFUSED

Message no. 04100

I run Programs, and get next result:

1. 1. Program RSIRCCON. My location is spelled correctly but when I run program, chose my repository and run Single_Test I receive next result:

Error when setting up connection.

1. 2. Program RSHTTP05

SAPHTTP check

Check RFC destination SAPHTTP...

... OK.

Ping RFC destination SAPHTTP...

... OK.

Check RFC destination SAPHTTPA...

... OK.

Ping RFC destination SAPHTTPA...

... OK.

1. 3. Program RSHTTP20

Connect Error: NiHostToAddr  error: NIEHOST_UNKNOWN

Message no. 04100

In SMICM->trace file -> display all.

I see many massage like this:

[Thr 5196] Wed Apr 08 09:11:00 2015

[Thr 5196] *** WARNING => Connection request from (13/14/0) to host: IP_HOST, service: 1090 failed (NIECONN_REFUSED)

[Thr 5196]  {000105f9} [icxxconn.c 2271]

[Thr 4904] *** WARNING => Connection request from (13/14/0) to host: pwdf2625, service: 1090 failed (NIEHOST_UNKNOWN)

[Thr 4904]  {000105fc} [icxxconn.c 2271]

I do not know this problem relates to the existing or not yet, but I don’t know what is IP_HOST, none of my server does not have this address.

________

My Storage Categories: ZDMS_C1_ST

In SM59 SAPFTPA is working, but SAPHTTP don’t work. After change program SAPHTTP  on a SAPGUI front-end, SAPHTTP is working.

I try ping my DMS – ok

In tr. CSADMIN I checked connection - all good.

Status: Running

Try test «nipping» on both servers all fine.

Tried to change the version of SAPGUI - did not help.

My system parameters DMS server:

OS: Windows Server 2012

DB: MAXDB Database Studio

I can not understand what the problem is because already migrate  the server and it was all good

Thank you in advance.

Regards,

Vitaliy

[vamsixk]

Hi Vitaliy,

i was facing issues connecting to the document server myself and was unable to save new files as well.

the below OSS note was able to help me out.

http://service.sap.com/sap/support/notes/900076

[Former Member]

This is the Fix for these messages in the dev_icm log.

Go to OAC0 and for each of the below repositories delete them.

1. 10.26.24.44 belongs to Content Repository BS_ATF_CONTENT_SERVER

2. pwdf2625 belongs to Content Repository ED

If you are not using these, go to change mode in OAC0 and delete them.

You must restart SAP for the RZ20 monitors to update and the log to the dev_icm will be clear.

Kelly

[BBB]

Hi All

Am having the same issue. After migration/upgrade i cannot open docs but i can save new docs and open. The old docs cannot be opened.

Regards

Erick

[SSB]

Dear Erick,

Looks like something didn't go well in Migration thus old documents cannot be read. Try checking SLG1 Logs for Object SCMS / SDOK

Regards

S S B

[former_member183148]

Hello Eric,

Cross Check all the old configurations in the new setup. It is miss configurations problem.

Thanks,

Kolusu

[BBB]

Kolusu

Everything is working now. It was a mis-configuration.

Erick

[former_member183148]

Good its working now

[former_member551676]

Good day Kolusu
I think i am facing similiar problem as you.

Do you mind to share what was misconfigured

[former_member183148]

Hello Alex,

I was not having any problem, I was suggesting Eric that there should be a missing configuration when compared  to old.

  Eric, should be the one how should help you, with what was the problem and miss configuration.

Please do share the trace files to get a clue

Thanks,

Kolusu

[Former Member]

Ask your Basis to check the content repository connection and certificates in CSADMIN tocde.

Regards,

Raja. G

[Former Member]

Hi, Raja Gunasekaran

As I said above, content repository connection fine

Connection test for content repository ZDMS was successful

Regards,

Vitaliy

[Former Member]

Is the certificates has been showing in green in CSADMIN?

Regards,

Raja. G

[Former Member]

Yes

Regards,

Vitaliy

[SSB]

Dear

The document is not available on the content server and thus you are facing this error.  Also you have connection error thus may be there may be issue with connecting with content server as well.

Regards

S S B

[Former Member]

Dear

How can I fix it, because before migration all works well?

Regards,

Vitaliy

[SSB]

Dear

And what migration you have performed  ? Content Server migration / System Migration ?

Regards

S S B

[Former Member]

Dear

I did the migration of special software tools, through backup/restore (like Windows backup/restore).

I did the migration this server earlier, and it worked well.

Regards,

Vitaliy

[SSB]

Dear

The error message tells that    Content repository DMS_C1 does not exist

Can you please check if this repository is existing in your system and it is accessible ?

Regards

S S B

[Former Member]

Hi S S B ,

I'm sorry, I have laid out a mistake with the old Content  repository DMS_C1, my new new  Content  repository ZDMS.

In SLG1 I have next error:

1. 1. Error: Problem class Other:

Connect Error: Connect to Host My_DMS_HOST Port 1090 error: NIECONN_REFUSED

Message no. 04100

1. 2. Error: Problem class Additional Information

Long Text exists:

An error occurred when calling module SCMS_DOC_READ_FILES

Message no. 1R579

Diagnosis

Exception number 14 occurred when function module SCMS_DOC_READ_FILES was called with document 0050569339A51ED482808B4B77CD53F3.

Detail exists:

MANDT      200

STOR_CAT   ZDMS_C1_ST

PATH       C:\temp\

FRONTEND   X

COMP_NAMES %D0%9D%D0%B0%D0%BA%D0%B0%D0%B7 1029 26122012.tif

COMP_NAMES Наказ 1029  26122012.tif

ERRMSG     HTTP error: 404 (Not Found)  ""

V1         SCMS_DOC_READ_FILES

V2 14

V3         DMS_PCD1

V4         0050569339A51ED482808B4B77CD53F3

%LOGNUMBER 00000000000000111957

Regards,

Vitaliy

[former_member551676]

I think i am facing similiar problem as you for 1.2. Error: Problem class Additional Information

Do you mind to share what was misconfigured.

oac0 -  Z1 connection to content server ok

oact - config for document type points to Z1

dc20 -  defined carrier path with C:\DIRECTORY

i check is correct. anything i missed out or any advice

[ankit298012]

Hi Vitaliy,

Have you checked searching the document using sap transaction OAAD? Search in this transaction for document id 0050569339A51ED4828753F4B06C13F3 if you get any result? If you get any result against the document id in question and then try to double click and check if the document opens. Check what error message you get? In this case you have to include server team to look into the error message which you are getting.... Thanks.

Regards

Ankit

[Former Member]

Hi Ankit Kumar,

I tried find this document id 0050569339A51ED4828753F4B06C13F3 - No link entries available.

Regards,

Vitaliy

[ankit298012]

Hi Vitaliy,

This means that your document is not available on the newly migrated server if you are getting the above message. You need to check if you document has been migrated from DMS_C1 to ZDMS or not. Also you need to validate the ZDMS content repository entries.

1. Validate HTTP Server name field and make sure you data moved to the mentioned Server.

2. Check Basic path , Archive Path, Output Device entry for ZDMS.

3. DMS_C1 and ZDMS are different content repository. For DMS_C1 if the storage type is R3 database then the document resides in SAP database. But for ZDMS the storage type seems to be HTTP Content Server, so the document is getting stored outside sap database.

Check the entries of ZDMS through OAC0( Click full administration).

This may give you some clue.

Regards

Ankit