RIDService error on Accessing /documents KM repository

[Former Member]

Hi Experts

   Thanks for the help in advance.

    We are on SAP EP7.31 and recently the portal was upgraded from SP08 to SP14.

    Immediately after upgrade , an error was observed while accessing the content stored in /documents repository.

    We are getting an error :

"   while trying to invoke the method com.sapportals.wcm.service.ridid.IRidIdService.getIdForRid(com.sapportals.wcm.util.uri.RID) of a null object loaded from field com.sapportals.wcm.repository.service.appproperties.persistence.Persistence.idService of an object loaded from local variable 'this'"

   In NWA , below logs are observed :

• com.sapportals.wdf.WdfException:
  com.sapportals.wdf.WdfException: com.sapportals.wcm.WcmException:
  java.lang.NullPointerException: while trying to invoke the method
  com.sapportals.wcm.service.ridid.IRidIdService.getIdForRid(com.sapportals.wcm.util.uri.RID)
  of a null object loaded from field
  com.sapportals.wcm.repository.service.appproperties.persistence.Persistence.idService
• while trying to invoke the method
  com.sapportals.wcm.service.ridid.IRidIdService.getIdForRid(com.sapportals.wcm.util.uri.RID)
  of a null object loaded from field
  com.sapportals.wcm.repository.service.appproperties.persistence.Persistence.idService
  of an object loaded from local variable 'this'
  java.lang.NullPointerException:...
• Customizing Controller: getInstance()
  fails
  [EXCEPTION]
  java.lang.NullPointerException: while trying to invoke
  the method
  com.sapportals.wcm.service.ridid.IRidIdService.getIdForRid(com.sapportals.wcm.util.uri.RID)
  of a null object loaded from field
  com.sapportals.wcm.repository.service.appproperties.persistence.Persistence.idService...
• There is an error in the method
  isExacutable for command :rename java.lang.NullPointerException: while trying to
  invoke the method
  com.sapportals.wcm.service.ridid.IRidIdService.getIdForRid(com.sapportals.wcm.util.uri.RID)
  of a null object loaded from field
  com.sapportals.wcm.repository.service.appproperties.persistence.Persistence.idService

    Please help in resolving this issue.

Regards

Shaily

[tanushsingh_parihar]

Hi Shaily,

I'd suggest that you redeploy the KMC-BC, KMC-CM and KMC-COL components.