Segmentation model not displayed properly

[former_member306562]

Hi All,

When I am creating segmentation model,screen opens as usual but it's unsteady means it says initializing and opens screen,again initializing and so on.It wont allow me to select attribute list or any other option on the screen.Can somebody help me why is this happening?pls

Regards

Jaya

[former_member196553]

Hi Jaya,

please check if the following KBA solves the issue:

1655799 - Flex based Segmentation modeler starts flickering in CRM WEBUI

If this won't solve the issue please check if the issue is somehow browser depending - for IE11 there are some known issues:

I hope this solves the issue.

regards,

Johannes

[former_member306562]

Hi Johannes,

I checked the note 1655799 because the issue i am referring to falls under this note.

Is there anything I need to check apart from this?

Regards

Jaya

[former_member196553]

Hi,

is the issue somehow browser depending? In case this is happening for Internet Explorer please check if the necessary add-ons are enabled in Internet Explorer. To do this, follow these steps:

1. On the Tools menu in Internet Explorer, click Internet Options.
2. Click the Programs tab, and then click Manage add-ons.
3. In the Currently loaded add-ons list, clickRun without Permissions.
4. Look for the following add-ons in the list that's displayed. If any of these add-ons are listed, make sure the Status for each is listed as Enable:
   
   Shockwave Active X Control
   Shockwave Flash Object
   Java Plug-in (may be multiple add-ons)
   QuickTime Plug-in (may be multiple add-ons)

best regards,

Johannes

[former_member306562]

Hi Johannes,

I tried all the settings mentioned above in IE and note 1655799.

Pls suggest.

Regards

Jaya

[faisal_pc]

Hi Jayalakshmi,

Please check following notes. They will fix your issue. I had the same problem.

2073459 2026791 1900958

2026791, 2019878, 2024527 and 1898295

Thanks,

Faisal

[former_member306562]

Hi Faisal,

Thanks for the response.I am checking the notes you suggested.Will update you.

Regards

Jaya

[Kunal_Bansal]

Hello Jaya,

Implement these three notes as described in note#2132230:

1. #2073459
2. #2150729
3. #2086737

Regards,

Kunal Bansal