ForgetPassword Issue in 7.0

[Former Member]

Dear Expert,

Iam facing issue on forgetpassword .

i deployed standard forget password in dev quality and Prd but dev and qty working fine , in PRD iam facing Exception

kindly find screenshot

Kindly suggest me.

Thank you,

puranam

[Johan_sapbasis · Accepted solution]

Hi,

Check the security log of the java system during this error timestamp.

Kind Regards,

Johan

[Former Member · Accepted solution]

Hi,

Iam getting Exception like

"javax.mail.AuthenticationFailedException"

please suggest me..

Thank you,

Puranam.

[vdurgarao09 · Accepted solution]

Hi Gayathri,

Check this link may be help for you..

Other wise post your full log trace.

BR,

Durga Rao.

[Former Member · Accepted solution]

Hi Durga Rao ,

thanks for your link.

After that iam getting in nwa logs and traces like below exception

Exception -- > SMTP

[vdurgarao09 · Accepted solution]

Hi Gayathri,

Sorry for the delay.Your issue is resolved or not..?,Other wise post error full details,

expand the error-> click the show details ->get the full details for the log, so that time i can help you.

BR,

Durga Rao.

[cathal_ohare]

Hi Puranam,

So forgotpassword is your own custom application? From the error segment there is an authentication failure when trying to send the mail. I am not sure how your application works and it's relation ship to smtp server (if that is what your using).

you need to double check all your smtp connection parameters (in your code or if you use the ume parameters).

Kind regards,
Cathal

[Former Member]

Hi Cathal,

Forgot password Standard only.

In code level

IP = MyProfile.getProperty("SMTP IP Address or Host Name");

                final String AEmail = MyProfile.getProperty("Admin MailID");

                final String APwd = MyProfile.getProperty("Admin Password");

                myBean.setAdminMailID(AEmail);

                myLoc.infoT("#IP#"+IP);

                myLoc.infoT("#AEmail#"+AEmail);

                myLoc.infoT("#APwd#"+APwd);

                myLoc.infoT("100");

                java.util.Properties props = System.getProperties();

                myLoc.infoT("101");

                props.put("mail.smtp.host", IP);

                myLoc.infoT("102");

                //props.put("mail.smtp.socketFactory.port", "25");

                myLoc.infoT("103");

                //props.put("mail.smtp.socketFactory.class","javax.net.ssl.SSLSocketFactory");

                myLoc.infoT("104");

                props.put("mail.smtp.auth", "true");

                myLoc.infoT("105");

                props.put("mail.smtp.port", "25");

kindly suggest me

In Dev and Qas portal Forgetpassword  working fine

But PRD Exception coming.

ThankYou,

Puranam