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Index was outside the bounds of the array

JoergBoeke
Explorer
0 Kudos

Hi folks,

I installed a new installation of AO 2.0 on my laptop and I a getting the following error message when trying to insert a datasource.

I am expecting to see the logon to BW dialog prior to insertion of an existing (and working with 1.4 datasource).

I tried all, even deinstall and reinstall AO 2 a second time.

******Log File content*******

FILE_TYPE:DAAA96DE-B0FB-4c6e-AF7B-A445F5BF9BE2

RECORD_SEPARATOR:35

COLUMN_SEPARATOR:124

COLUMNS:Time|Severity|Category|Method|Thread|Text

SEVERITY_MAP:DEBUG|Debug|INFO|Information|VERBOSE|Verbose|WARNING|Warning|ERROR|Error|FATAL|Fatal

HEADER_END

2015-04-22 13:51:46,362|ERROR|Log.AoPlugin|?.?|VSTA_Main|Exception happened: Index was outside the bounds of the array.#

*********END OF LOG *************

ANy help is appreciated

Accepted Solutions (0)

Answers (2)

Answers (2)

TammyPowlas
Active Contributor
0 Kudos

Joerg:

Just to let you know I experienced the same error on a test laptop using Excel 2010 this weekend; since I have Analysis 2.0 working on a machine with Excel 2013 I won't submit an incident but if you get a fix for this would you please report back here?

I suspect it is a registry setting or something to do with .NET or VSTO (my guess)

Thank you,

Tammy

TammyPowlas
Active Contributor
0 Kudos

Hi Joerg - just wanted to check that you meet the prerequisites per the screen shot below:

Which version of Excel are you using?  2010 or 2013?

JoergBoeke
Explorer
0 Kudos

Hi Tammy,

all required components are in place

I am using Excel 2010 on both systems

As I said, One works fine, the other sends 'Index was outside the bounds of the array.' error

I have choosen Netweaver as platform or selectable...both reacts the same.


Even before I get the Logon after selecting (memorized) datasource or workbooks that meessage appears in BO message box

Any help is greatly appreciated

TIA

Joerg

0 Kudos

Hi Joerg,


Could you please try to install the 2.0 version SP2?
I believe that once you remove Analysis for Office 2.0 from your workstation and install the SP2 it will works.


Could you please check?
Also, are you connecting to the BW, HANA or BIP system?
Are you able to share the LOG file according to the SAP note 1909644?


Kind regards,
Diego Ferrary

JoergBoeke
Explorer
0 Kudos

Hi Diego,

I already use SP2 and still have the problem.

Find logfile content see below.

***********Start logfile Content********************

FILE_TYPE:DAAA96DE-B0FB-4c6e-AF7B-A445F5BF9BE2

RECORD_SEPARATOR:35

COLUMN_SEPARATOR:124

COLUMNS:Time|Severity|Category|Method|Thread|Text

SEVERITY_MAP:DEBUG|Debug|INFO|Information|VERBOSE|Verbose|WARNING|Warning|ERROR|Error|FATAL|Fatal

HEADER_END

***********END logfile Content********************



TIA

Joerg

former_member110741
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Joerg Boeke,

are you connecting to BW /HANA ?

is the error coming for both ?

if it is HANA, make sure you have >HANA SP9

Subhash

TammyPowlas
Active Contributor
0 Kudos

Hi Joerg - I also wonder if you could check your registry settings mentioned in this SAP note (also note the warnings too): http://service.sap.com/sap/support/notes/2150354