on 04-22-2015 4:08 PM
Hi
We have a scenario here where there are 2 MDM servers, one server holding the Master Repository and the other one holding one slave.
We are facing serious issues during the synchronization, most of the times the master got broken and we lose the slave needing to recreate it all over again. Rarely, after we create a fresh slave the sychronization is executed sucessfully the first time and even the second time, but afterwards it got broken again.
This behavior started to happen 40-50 days ago, before that the synch was being executed correctly.
I tried to check the logs and noticed the log below is being displayed most of the times.
Could you please advise me where should I start to investigate this issue?
Thanks
STACK TRACE::
----> Emergency Stack Back Trace <----
(0):0x400000000afd5e60 [0x9ffffffc42c9d5e0]
(1):0x40000000029e0710 [0x9ffffffc42c9d630]
(2):0x400000000af632e0 [0x9ffffffc42c9f750]
(3):0x40000000047f5880 [0x9ffffffc42ca17d0]
(4):0x400000000aa08740 [0x9ffffffc42ca46a0]
(5):0x400000000aa178d0 [0x9ffffffc42ca7280]
(6):0x400000000aa15a50 [0x9ffffffc42ca7280]
(7):0x400000000af79d90 [0x9ffffffc42ca9360]
(8):0x400000000af5cda0 [0x9ffffffc42ca9360]
(9):0x400000000af5c4f0 [0x9ffffffc42cabd20]
(10):0x400000000af7d430 [0x9ffffffc42cabd20]
(11):0x4000000002a1a2d0 [0x9ffffffc42cae5b0]
(12):0x4000000002a19d20 [0x9ffffffc42cb0ff0]
(13):0xc00000000013fe80 [0x9ffffffc42cb0ff0]
----> Module List <----
|.text Start |.text End | Module File Name
|0x4000000000000000|0x400000000b160dc0| /usr/sap/MPC/MDS00/exe/mds-r
|0xc00000000001a000|0xc00000000001a50c| /usr/lib/hpux64/libcl.so.1
|0xc00000000001c000|0xc000000000020630| /usr/lib/hpux64/libdl.so.1
|0xc000000000024000|0xc0000000000270e0| /usr/lib/hpux64/libxnet.so.1
|0xc000000000028000|0xc000000000030020| /usr/lib/hpux64/libuca.so.1
|0xc000000000100000|0xc000000000215b70| /usr/lib/hpux64/libpthread.so.1
|0xc000000000218000|0xc00000000021f6d0| /usr/lib/hpux64/librt.so.1
|0xc000000000220000|0xc000000000235590| /usr/lib/hpux64/libnss_files.so.1
|0xc0000000002a0000|0xc0000000002cf510| /usr/lib/hpux64/libxti.so.1
|0xc000000000300000|0xc0000000005bcb00| /usr/lib/hpux64/libc.so.1
|0xc000000000600000|0xc0000000007855e0| /usr/lib/hpux64/libstd_v2.so.1
|0xc0000000007c0000|0xc000000000832780| /usr/lib/hpux64/libCsup.so.1
|0xc000000000834000|0xc00000000083aa80| /usr/lib/hpux64/libdiskown.so
|0xc000000000840000|0xc0000000008a7410| /usr/lib/hpux64/libunwind.so.1
|0xc0000000008a8000|0xc0000000008b4290| /usr/lib/hpux64/libnss_dns.so.1
|0xc0000000008c0000|0xc0000000009b4e30| /usr/lib/hpux64/libnsl.so.1
|0xc0000000009c0000|0xc000000000a1fbb0| /usr/lib/hpux64/libsec.so.1
|0xc000000000ab0000|0xc000000000abf250| /usr/lib/hpux64/libnss_nis.so.1
|0xc000000000c00000|0xc0000000010c5990| /usr/lib/hpux64/libm.so.1
|0xc000000003fd0000|0xc000000003fe5c50| /usr/lib/hpux64/libmallocng.so.1
|0xc000000006200000|0xc0000000063db2f0| /usr/lib/hpux64/libIO77.so.1
|0xc00000000b620000|0xc00000000b63e580| /usr/sap/MPC/MDS00/exe/libdqplatformu.so
|0xc00000000b6c0000|0xc00000000b71c170| /usr/sap/MPC/MDS00/exe/libemdq.so
|0xc000000010000000|0xc0000000108d8cc0| /usr/lib/hpux64/libdcekt.so.1
|0xc000000015700000|0xc0000000157cb000| /usr/sap/MPC/MDS00/exe/libsapucum.so
|0xc000000031100000|0xc000000031360e70| /usr/sap/MPC/MDS00/exe/libicuuc.sl.38
|0xc000000036a00000|0xc000000036cb7d50| /usr/sap/MPC/MDS00/exe/libfl_stlport462R2_64.so
|0xc000000036d00000|0xc000000036f60e60| /usr/sap/MPC/MDS00/exe/libicuuc.sl.34
|0xc00000003aa00000|0xc00000003ac95e60| /usr/sap/MPC/MDS00/exe/libicui18n.sl.34
|0xc00000003c400000|0xc00000003c99d030| /oracle/MPC/112_64/lib/libnnz11.so
|0xc000000045b00000|0xc000000045e17700| /usr/sap/MPC/MDS00/exe/libbosap_icuuc4.2.0.0_64.so.42
|0xc000000048000000|0xc00000004d09c270| /oracle/MPC/112_64/lib/libclntsh.so
|0xc00000004d400000|0xc00000004dc81b6c| /usr/sap/MPC/MDS00/exe/libicudata.sl.34
|0xc000000052400000|0xc000000052dd9200| /usr/sap/MPC/MDS00/exe/libxerces-c-3.0.so
|0xc000000054800000|0xc0000000552d5798| /usr/sap/MPC/MDS00/exe/libicudata.sl.38
|0xc000000056800000|0xc0000000573a9380| /usr/sap/MPC/MDS00/exe/libsapnwrfc.so
|0xc000000057400000|0xc000000058345b18| /usr/sap/MPC/MDS00/exe/libbosap_icudata4.2.0.0_64.so.42
|0xc000000058400000|0xc0000000588ba070| /usr/sap/MPC/MDS00/exe/libbosap_icui18n4.2.0.0_64.so.42
|0xc000000058c00000|0xc00000005914cf50| /usr/sap/MPC/MDS00/exe/ncs.so
----> Symbolic Stack Back Trace <----
1: 0x400000000afd5e60 _Z13getStackTracePcjPv +0x05c0
Frameinfo [0x9ffffffc42c9d5e0]
2: 0x40000000029e0710 _ZN3A2i3Net6Server10Connection24Call_SendOutgoingMessageEPKvj +0x0270
Frameinfo [0x9ffffffc42c9d630]
3: 0x400000000af632e0 _ZN3A2i3Net6Server22NetworkConnectionProxy19SendOutgoingMessageEPKvj +0x0080
Frameinfo [0x9ffffffc42c9f750]
4: 0x40000000047f5880 _ZN3A2i8Protocol6Server18CommandAbstraction17PrepareAndExecuteEv +0x1ee0
Frameinfo [0x9ffffffc42ca17d0]
5: 0x400000000aa08740 _ZNK3A2i8Protocol6Server17NormalBandHandler23Implement_HandleMessageERNS_3Net6Server15Conn ectionProxyE +0x0e00
Frameinfo [0x9ffffffc42ca46a0]
6: 0x400000000aa178d0 _ZNK3A2i8Protocol6Server11BandHandler13HandleMessageERNS_3Net6Server15ConnectionProxyE +0x 0050
Frameinfo [0x9ffffffc42ca7280]
7: 0x400000000aa15a50 _ZN3A2i8Protocol6Server24FromClientMessageHandler23Implement_HandleMessageERNS_3Net6Server 15ConnectionProxyE +0x0cf0
Frameinfo [0x9ffffffc42ca7280]
8: 0x400000000af79d90 _ZN3A2i3Net6Server14MessageHandler13HandleMessageERNS1_15ConnectionProxyE +0x0050
Frameinfo [0x9ffffffc42ca9360]
9: 0x400000000af5cda0 _ZN3A2i3Net6Server10Connection21HandleIncomingMessageEv +0x0840
Frameinfo [0x9ffffffc42ca9360]
10: 0x400000000af5c4f0 _ZNGLOBAL_N_187089_26Call_HandleIncomingMessageERN3A2i3Net6Server10ConnectionE +0x0030
Frameinfo [0x9ffffffc42cabd20]
11: 0x400000000af7d430 _ZN3A2i36ThreadedOperationExplicitDataTypePtrINS_3Net6Server10ConnectionEE15ExecuteFunctio nEv +0x0090
Frameinfo [0x9ffffffc42cabd20]
12: 0x4000000002a1a2d0 _ZN3A2i12PooledThread20PooledThreadFunctionEv +0x0560
Frameinfo [0x9ffffffc42cae5b0]
13: 0x4000000002a19d20 _ZN3A2i12PooledThread26PooledThreadFunctionHelperEPv +0x0020
Frameinfo [0x9ffffffc42cb0ff0]
14: 0xc00000000013fe80 __pthread_bound_body +0x0190
Frameinfo [0x9ffffffc42cb0ff0]
----> End of Stack Back Trace <--
Hi Daniel,
Please make sure that the transaction files are never reaching the limit 2GB. Note https://service.sap.com/sap/support/notes/1342483
This can cause broken Master/failed synchronization
Regards,
Gábor
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