Double billing document for single delivery

[Former Member]

Hello,

I have come across a unique problem- the system has created double invoice document (F2) for a single delivery. This is a one off incident which has happened & is not noticed again. The gap between the two billing documents is 8 secs. Please let me know the reason for such an occurrence as it should not have taken place as per standard SAP settings.

thank you for your answers.

[Former Member]

is it manual creation or automatic?

[tao_sun2]

Hi Hussain,

For possible reason, you can refer to SAP KBA 1839892 and SAP note 12934.

Normally, without reproducible example, it will be very difficult to find out the root cause.

You can use report ZVINVOIC to identify double invoices and use VF11 to cancel second invoice.

I hope the information is helpful.

Best Regards,

Tao

[Lakshmipathi]

Tao Sun

I could see "Document not released" for the first KBA.

G. Lakshmipathi

[tao_sun2]

Hi Lakshmipathi,

Sorry for the mistake.

The correct KBA number should be 1857518.

Best Regards,

Tao

[ravi_kumar100]

Hello,

Check with your BASIS whether any log created in system during the creation of Invoice.

Regards,

SRK

[Lakshmipathi]

Raise an OSS message and update here on their comments.

G. Lakshmipathi