Removing a Dispute Case

[former_member608793]

Hi SAP Experts,

I want to know if there is anyway we can remove a Dispute Case.

For eg. If in the above screenshot Dispute Case 48463 is created for Document No. 90005276 by mistake. Now I want to revert this and make the amount 560,593.70$ zero again.

I tried UDM_Dispute by changing the status to closed or voiding the case but nothing made the disputed amount zero again.

I searched for the answer in other discussions also but nothing helped. I tried below link but can't find the buttons mentioned in it.

Removing Objects - SAP Dispute Management for FI-AR (FIN-FSCM-DM) - SAP Library

Kindly help me if anyone know the process of doing this.

Thanks & Regards,

Vaibhav.

[Former Member · Accepted solution]

Check your status profile to see how you can void the dispute.

Normally you can only move to a void status based on the status profile values.

You can only close a dispute once it has been paid - and therefore the open amount in dispute will be zero - however it will record the fact you disputed it - therefore the disputed amount will not change

[former_member608793 · Accepted solution]

Thanks for the reply Mark.

Once I pay the open amount of the invoice, the case moves from the Invoice Tab to the Payment tab in Udm_Specialist and there is no Disputed Amount column in the payment tab.

In short like you said I couldn't find any way to change the Disputed Amount to zero once a dispute is created.

If you have any other information to share, kindly let me know.