Internal error (-101) occurred [Message 131-183]

[Former Member]

Try to print a report, system error shows"Internal error (-101) occurred [Message 131-183]".

I checked other reports, all ok. The error shows when I preview or print this report. It is a system layout and set as default to all users.

Document property - "Paper Format" checked, printer is set to default.

Run out of ideas and search results. Anyone can help me?

[Former Member]

Hi,

All those internal resource errors are related to hardware/software resources not available.

Try to change some setting for the report default to troubleshoot.

Thanks,

Gordon

[kothandaraman_nagarajan]

Hi,

Please check this thread

Thanks.

[Former Member]

Thank you for offering the reading Nagarajan, but I believe my issue is not caused by the PC printer setting as there is only one particular report is not working properly.

[Former Member]

Hi,

Try to narrow the problem:

1. Is the problem persist on a specific document/record? Try to preview a different document.
2. Is it occur in one specific work station or all work stations?
3. Can you preview with another user? admin user?

Which layout causes the problem?

Beni.

[Former Member]

Hi Beni,

Thank you for replying.

1. There is only one report has this problem, actually, only one of the print options of that report. It is a BP aging report.
2. Currently, all users in different PCs all have same this issue
3. The manager and super user and normal authorized users all have same this issue.

It is really confusing me as other print options of this aging report are all good.

Thank you,