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MDM Catalog Picture are not updated in MDM Java Api

Former Member
0 Kudos

Hello all,

I have a question about the pictures cache system in MDM Java Api.

Pictures are not updated in MDM Java Api until we restart the portal.

Is there any other solution ? Can we only flush the MDM pictures cach ? And can we schedule it ?

Example:

We add a picture to an item catalog using data manager tool.

By clicking on the corresponding webservices, creating a shopping cart in SRM, we launch the MDM catalog, we search our item and unfortunately, no picture is displayed.

It is the same things when you change one existing picture.

Informations:

MDM server version 7.1.10.259

MDM Java Api version

tc~mdm~srmcat~uisearch12597780
com.sap.mdm.tech.connector710.20131007090014.0000


Oss Note:

2011479 - J2EE Engine Restart required to reflect MDM changes

Symptom

It is necessary to restart J2EE Engine to reflect changes in MDM and also to resolve any discrepancies between Catalog and MDM setup.

- Images uploaded to MDM repository

Solution

NA.

Thanks in advances.

David BOUTIER

www.kalydia.com

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hello all,

There is a not about this problem:

http://service.sap.com/sap/support/notes/1991333

I will upgrade this message when all tests will be done.

Thanks in advances.

David BOUTIER

www.kalydia.com

cweissheimer
Advisor
Advisor
0 Kudos

Hello,

Instead of restarting the whole engine, try using the MDM API cache cleaner tool (described in Note #1448570) and restarting the MDM Connector.

BR,

Carlos

Former Member
0 Kudos

Hello Carlos,

Thanks for your reply.

For the moment, we try to restart the java application tc~mdm~srmcat~uisearch with an unix batch.

The batch works but has no effect on our pictures problem.

We will do the test with tc~mdm~connector as soon as possible and i will publish the result in this message.


The last information from SAP about this mistake was:

Since MDM7.1 SP04 we use the new technology for image storing named Blob cache (note 1450593 - Implementation of BlobCache). Since this the SRM-MDM Catalog Search UI reads the images from this Cache and display it on the UI. If the images are not present in this Cache folder the UI cannot show them. If any new image is added to the repository it is necessary to update the cache, thats why we ask for restart the J2EE. This is the standard desing of the J2EE.


I will work on this new implementation of BlobCache and if i find a good solution, i will write it in this toppic.



Thanks in advances.

David BOUTIER

www.kalydia.com