My Master server is stopping automatically unable to find out the issue

[Former Member]

Dear Experts,

My Master server in CMC is stopping automatically and is going to infinite stop state.when i again restart manually its connecting but again it is stopping.what may be the cause unable to find the solution

Thanks in Advance,

Regards,

Vinay.G

[Former Member]

What version of BO are you using?

If it's BI 4.1, there's a known issue where one of the Master Servers stops in a clustered environment. This I believe has been resolved with SP5 Patch 2.

In the meantime have you looked at the Master Server trace files to identify the specific error message?