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Multilevel Categorization - Service Request Item level

Former Member
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Hello Friends,

We created two multilevel categorization schema. One at service request header level and other at service request item level. In header CAT1, CAT2, CAT3 etc drop down fields are in edit mode. But in Item level CAT1, CAT2, CAT3 etc drop down fields are read only mode. In debugging I changed the field property in GET_I method then fields are in edit mode but drop down values are missing.

Please let me know if I am missing any configuration step or can we make CAT1, CAT2, CAT3 etc drop down fields as editable using ABAP code.

Thanks.

Naveen.

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Answers (1)

Answers (1)

Webster_Cui
Advisor
Advisor
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Hello Naveen,

Good day,

Most likely, the reason is the categorization schema in item level is not determined correctly. That's why these fields in item level is read only and do not contain any value in DDLB.

Also you might know that the item in Service Request normally does not show for end users at all though we have a way to enable it. So I suggest you do not use neither item level in Service Request nor the Categorization Schema  in item level. You can use it in follow-up Service Order if you really need the categorization in item.

Hope this could give you some hint and have a nice day.

Regards,

Webster