Hi Junaid,
The category is done based on the number of dialog steps executed by the user for.
| Category | Transaction Steps |
|---|
| Low | Fewer than 400 |
| medium | 400 to 4800 |
| high | more than 4800 |
Low:
This type of user typically performs around 400 dialog steps (equivalent to approximately 400 screen changes) per week. Assuming a working week of 40 hours, this amounts to ten dialog steps per hour or one every six minutes.
Medium:
User typically performs around 4,800 dialog steps per week. Assuming a working week of 40 hours, this amounts to 120 dialog steps per hour or one every 30 seconds.
High:
User typically performs an average of around 14,400 dialog steps (screen changes) per week. Assuming a working week of 40 hours, this amounts to 360 dialog steps an hour or on every 10 seconds.
Regards,
Prithviraj.
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