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Import Return Reasons & Follow-up Activities in CRM

Former Member
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Friends,

I've done the configuration for creation advance return complaints in CRM with reference to ECC Sales Order or Billing document.

As a part of the set-up I've maintain the return reasons, refund codes and follow-up activities in ECC system.

Later I tried to replicates (import) these changes into CRM system by running the following middle-ware objects:

CRM_ARM_CODES,

CRM_ARM_CODES1,

CRM_ADM_CODES2

The job ran successfully but I still don't see the return reason or follow-up activity in the drop-down in web-ui. Wondering what am I doing incorrectly.

How can I import/replicate return reasons, follow-up activities into CRM from ECC

DJ

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hello DJ Mike,

Have you got the solution.

Regards,

Vikil