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How many UIs?

Former Member
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Till now we had two UIs: Silverlight and HTML5. Now a new UI "Responsive UI" is being introduced. The statement is that Responsive UI is not aimed to replace HTML5. Also a new mobile client is being introduced for tablets and smartphones.

Soon we will have 3 UIs on desktops and 3 clients on iPad that will coexist? It seems a confusing strategy to me.

Kind regards,

Borut

Accepted Solutions (1)

Accepted Solutions (1)

pushkar_ranjan
Active Contributor
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Dear Borut,

Thank you for your feedback on this important matter.

SAP has stated the intent to fully embrace the Fiori framework of design thinking, user centric design and associated technologies to power future user interaction for end users working with SAP SaaS offerings, services, products and solutions.

http://www.news-sap.com/saps-bill-mcdermott-cant-let-complexity-win/

McDermott wants every SAP customer to share the same success as Conagra and Nespresso by running a simple user experience with Fiori capabilities. “Everyone said we shouldn’t charge for Fiori. I agree. Fiori is now included free. We believe the future is not what you get from customers but what you give to them. SAP is with you every step of the way. We promise to be your trusted innovator whether running on mobile, on premise or in cloud.”

It is with this background that SAP Cloud for Customer (C4C) has embarked on the journey to fulfill on this promise from SAP to end users of the C4C SaaS offering, by offering a fully Fiori powered user experience that you have referenced as the “Responsive UI”.

Our overall guidance to C4C customers as of the moment is as following:

  • The user interfaces will converge into a single user interface powered by Fiori in the future
  • Business users at C4C customers should work with the HTML5 user interface for the time being
  • Service administrators and key users should leverage the Silverlight user interface to be able to make the most of their tasks vis-à-vis powering up the C4C SaaS offering for their end business users
  • Customer key users and administrators will be provided guidance regarding a potential switch to the “Responsive UI” with every release laying out what is doable and what limitations exist at that point in time with the new UI and they can evaluate whether they want to switch their business users to the new UI, as appropriate
  • Customers key users and administrators are free to evaluate the capabilities of the “Responsive UI” at any point in time and decide whether they want to switch to the new UI

As regards mobile device based end user interaction with C4C:

  • SAP keeps a very close eye on how the topic of customer engagement leveraging various mobile device formats like phones/tablets/phablets/smartwatches is evolving in the market over time across different geographies and industries
  • The above will influence our strategy in continuum when it comes to helping C4C customers engage their customers leveraging these different mobile device formats
  • We might go for a single end-to-end app or point applications to help customers in various industries, with different work patterns and geographies, as appropriate, leveraging the strengths of various device formats when it comes to helping C4C Customers Engage Customers Like Never Before

Stay tuned for further updates via our quarterly calls that we hold for the ecosystem with every release of the C4C SaaS offering to understand how the user interaction will converge and how SAP articulates mobile device format based interactivity to help C4C customers Engage Customers Like Never Before. The next quarterly call is planned for the August 2015 release according to the information available at http://scn.sap.com/docs/DOC-63524


Thank you for your time and attention,
Your C4C SaaS Team


Other useful sound bites available at:

http://www.zdnet.com/article/saps-mcdermott-pushes-free-fiori-simplification-to-appease-customers/

Former Member
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Hi Pushkar Ranjan,

Thanks for your detail explanation on different UIs.

I need more information on development environment require for custom solution or enhancement.

Currently we are using SAP Cloud Application Studio. Can you please help me understand what will be the impact on the development environment to be used?

Would we have to start using new development environment or would we be able to achieve the Custom development using Cloud Application Studio?

Also in case, if new development environment is to be used in coming future, which would it be?

Regards,

Mithun

pushkar_ranjan
Active Contributor
0 Kudos

Please note the information at

Stay tuned for any updates via the quarterly calls in case there is updated guidance in this matter.

Thank you.

former_member192750
Active Contributor
0 Kudos

Hi Mithun,

You can continue using SAP Cloud Application Studio as the development environment.


Regards,

Ankan

Former Member
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Thanks a lot Ankan Banerjee,

I really happy to hear you that we can continue useing SAP cloud apps.

Thanks Again,

Regards,

Mithun

Former Member
0 Kudos

Hi Ankan,

Just wanted to confirm your response...

Is it possible to continue with Cloud Application Studio SDK release 1505 for customer-specific development such as new Fiori UI views/elements?



Regards,

Mirza.

SvenFeurer
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Mirza,

yes, absolutey. SAP's Cloud Applications Studio (SDK) can be used to extend C4C. The outcome of these extension projects is always and immediately a ready-to-run app in SL, HTML5 and also the new responsive FIORI-based HTML5. Please sign-up for SAP's Cloud Solution Partner program ("in app extensions") to realize such C4C projects. If you have further questions please also refer to the following web session:

- presentation: http://mkto-f0025.com/eP06AZ03001RNL0wd3zqR0z

- recording: http://mkto-f0025.com/c0d03wRN0qPR03zZA16BL00

Best regards, Sven

Former Member
0 Kudos

Sven, thanks for confirming this. Glad to know that partners can still use Studio SDK to extend Fiori UI.

Regards,

Mirza.

Answers (1)

Answers (1)

surjeetbhati
Active Participant
0 Kudos

Hi Borut,

Responsive UI focuses on Cloud mobility for next generation of mobile framework based on hybrid container, responsive UI (based on SAP UI5) and offline technology

Responsive UI enhancements in iPad and Android Tablet


1. You have GPS coordinate capture for check-in and checkout during visits.

2. Map View: Map feature parity is the same as available in HTML5

3. Quick Order entry is available.

4. Notifications are supported in the Responsive UI similar to HTML5 and Silverlight.

You can refer to SAP User Interface Technologies blogs for further details

Thanks,

Surjeet Bhati