FTR_ALERT: Payment is still open,payment has not been executed

[Former Member]

Dear experts,

When executing ftr_alert i got this alert,

Payment is still open (due date 29.05.2015), payment has not been executed: IRS for Hedging / 300 - Payer :Payments

The flow was posted (tbb1) on the 12.05 with posting and document date on the 29.05,

How can i proceed with the payment?

thanks for you help

[Former Member · Accepted solution]

Just to clarify, it´s a mistake, transaction payment details should be without payment request, so after changed it in master data,  we would need to cancel or delete the payment order, because is still in FF7A.

It´s the reverse of the flow the only way to do it?

Thanks

[jasmine_li · Accepted solution]

Hi,

Reversal is the correct process to cancel the payment order.

Please reverse the transaction and change the payment details in the deal, then do settlement and posting again.

Best regars,

Jasmine