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Apple MDM certificate

former_member193863
Participant
0 Kudos

Hello, I have a problem, when I try download CSR from this side: https://portal.sapmobilesecure.com/ I have thats error:

Whats I made wrong?

BR

Lukasz

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member207653
Active Participant
0 Kudos

It could be a temporary issue. Have you tried again ?

Thank you

former_member193863
Participant
0 Kudos

Hi, yes, I try many time always the same error. Any ide?

Lukasz

Former Member
0 Kudos

Hello

I am getting the same error when testing the trial version of Mobile Secure.

Does anyone have any ideas on this issue?

At the moment, I can enrol devices, but I cannot push any policies/apps/etc to the devices.....

Thanks

Andrew

Former Member
0 Kudos

Hello Lukas,

For trial customers, we are providing a certificate that you are unable to download or change which explains the error you were seing (1st screenshot on SCN).

The certificate shown in the Afaria admin is the cert provided by SAP. As I was just successfully testing this push cert which is the same across all trial instances I can confirm this is working correct.

Please try again and do let us know the result.

Kind Regards,
Sushmitha
SAP Active Global Support

former_member193863
Participant
0 Kudos

Hi, thank you for this information, but it is sad information 😉

Lukasz

Former Member
0 Kudos

Hello Lukasz,

Just want to check, are you still facing the issue?

Kind Regards,
Sushmitha