Output from "R3trans -d" shows "“Caught signal 11 SIGSEGV (SEGV_MAPERR) Address not mapped to object” "

[former_member244314]

Hi,

We have just installed SAP Solution Manager 7.1 using SWPM 1.0 SP08. The installation
scenario is Distributed, HA. ASCS, SCS, ERS ( Abap ), ERS ( Java ) and DB
instance are installed at server: sapprddb ( sapprddb1, -2 ), AIX 6.1. Central
Instance ( PI ) is installed at server:smprdapp1, SUSE Linux Enterprise Server
11.

The installation completes successfully for all instances.

http://smprdapp1:50000 and Gui Logon works fine.

All instances except for Central Instance ( PI ) stops and start successfully.

Central Instance ( PI ) cannot be restarted. When starting the instance ( startsap ) startsap.trc shows: “DB_LOCAL=0  DB_RUNNING=0  hasABAP=1  hasJava=0  hasSpecial=0  TASK=ALL  Database db must be started first  Log on to remote server and start database Exit
code 6”.

“R3trans –d” at database server sapprddb1 completes successfully: “ This is R3trans version
6.24 (release 721 - 01.04.15 - 20:15:04).unicode enabled version R3trans
finished (0000). sapprddb1:psmadm 2>

“R3trans –d” at Central Instance/Application server seems as from trans.log and output to
complete successfully “R3trans finished (0000)” BUT in output output “R3trans
finished (0000)”  follows by “Caught
signal 11 SIGSEGV (SEGV_MAPERR) Address not mapped to object” ref paste in
below,

“R3trans -d

This is R3trans version 6.24 (release 721 - 14.10.14 - 20:14:08).

unicode
enabled version

R3trans
finished (0000).

1AETW000
Caught signal 11 SIGSEGV (SEGV_MAPERR) Address not mapped to object (at
0xfab00000fffa5b58)

(LinStack+0x7c)[0x101247e8]

(CTrcStack2+0x64)[0x10124e8c]

(tw_sighandler+0x33c)[0x101d06bc]

[0xfffaac40418]

[0x0]

/usr/lib64/libstdc++.so.6(_ZdlPv-0x5e3b0)[0xfffaab75808]

/usr/sap/PSM/SYS/global/db6/LINUXPPC64_64/db6_clidriver/lib/libdb2.so(_ZN9rccConfig14clearInstancesEv-0x21039d0)[0xfffa7144b70]

/usr/sap/PSM/SYS/global/db6/LINUXPPC64_64/db6_clidriver/lib/libdb2.so(_Z24sqle_myexitlist_functionv-0x2053e4c)[0xfffa71f824c]

/usr/sap/PSM/SYS/global/db6/LINUXPPC64_64/db6_clidriver/lib/libdb2.so(_Z30sqleExitApplicationEnvironmentj-0x20546b4)[0xfffa71f799c]

/usr/sap/PSM/SYS/global/db6/LINUXPPC64_64/db6_clidriver/lib/libdb2.so[0xfffa74c0c6c]

/usr/sap/PSM/SYS/global/db6/LINUXPPC64_64/db6_clidriver/lib/libdb2.so(sqlo_execute_list-0x1d96f84)[0xfffa74c0bd4]

/lib64/power7/libc.so.6[0xfffaa79bbbc]

/lib64/power7/libc.so.6(exit-0x154190)[0xfffaa79bc38]

(my_exit+0x58)[0x101cfc58]

(nlsui_main+0x1fa8)[0x10208398]

/lib64/power7/libc.so.6[0xfffaa77f13c]

Segmentation
fault

“.

Medias used for the installation

AIX

70SWPM10SP08_20009697

721_EXT_UC_Kernel_for_SWPM_SP08_AIX_64_51049435_3

51042609_SAP_SOLMAN_71_SR1_Java_Comp_1_To_5

51042607_SAP_SOLMAN_71_SR1_Inst_Export_12_of_12

DB2/LUW:V9COMP_V10.1
FP1:RDBMS:DB2/LUW:D51044949

DB2/LUW:V9COMP_V10.1
FP1:CLI/JDBC-DRIVER:DB2/LUW:CD51044952

Linux

70SWPM10SP08_20009610

Krnl_7.21_EXT_LINUX_Power_SP08_51049438_3

51042609_SAP_SOLMAN_71_SR1_Java_COMP_1To5

DB2/LUW:V9COMP_V10.1
FP1:CLI/JDBC-DRIVER:DB2/LUW:CD51044952

Trans.log from sapprddb1 and smprdapp1 attached.

ALL FEEDBACK will be appreciated !

Best regards

Hanne
Münther

trans_log_from_sapprddb1.txt.zip

trans_log_from_smprdapp1.txt.zip

[former_member244314]

Hi Manu

Thanks a lot for your help on this issue.

Issue solved by updating DB2 CLI driver,

DB2_LUW_101_FP2_RDBMS_CLI_JDBC_Driver ( media 51045665.ZIP )

1363169 - DB6: Installing fix packs for DB2 V9.7 (UNIX + Linux)

1365982 - DB6: Current "db6_update_db/db6_update_client" script (V49)

Thanks

Hanne

[manumohandas82]

Hi Hanne ,

Thanks for the update  .

Please close the thread

Thanks ,

Manu

[former_member244314]

Hi Manu

Hmm, doesn't seem to be a button for file attachments only for insert links ?

I will send you a link to my dropbox.

Thanks

Hanne

[manumohandas82]

Hi Hanne ,

When you click reply , you have an option "Advanced Filter" , use this to attach files

Believe this is not an issue  as ERS , ASCS AND SCS doesnt need to connect to the DB .When you start up the applications startup using the command startup <hostname>

If you are concerned with this error

The driver being used for DB2 connection seems to be by default pointing to the Linux  .

Have you installed a db2 thin client for AIX [ This wont by default be installed as your CI runs under linux and the  ASCS , ERS , SCS all doesnt need to connect to the DB .]

Once you have installed the  db2 client ( AIX ) believe the issue should be fixed ( /sapmnt/<SID>/global/db6/AIX_64  should be the path for your driver )

There wouldn't have been an issue if you had an additional application server installed on the database server

Thanks

Manu

[former_member244314]

Hi Manu

THANKS again for help on this issue.

db6_clidriver seems installed for both AIX and - Linux, /Psap/sapmntPSM/PSM/global/db6/AIX_64 ( and LINUXPPC_64 ) .

Please ref screen copiesform /..db6/.. in document "Screen copies from smprdapp1 and sapprddb1 20150527.docx" in link below ( Dropbox ),

  https://dl.dropboxusercontent.com/u/19928858/Screen%20copies%20from%20smprdapp1%20and%20sapprddb1%20...

The document too includes screen copies from kernel dirs, symbolic links, ./R3trans -d, ./disp+work from smprdapp1, - sapprddb1.

( - when reinstalling the CI instance it completes sucessfully, and both Abap and - Java stack can be accessed. BUT if stop/start CI instance it fails during start due to R3trans check. ./R3trans check shows "R3trans finished (0000), but followed by the issue lines concerning LINUXPPC64_64//db6_clidriver/.. . Startup does not reach sapcpe replication )

best regards

Hanne Münther

[manumohandas82]

Hi Hanne ,

Are you sharing the same /sapmnt/<sid > between   servers (  DB and ASCS ) ?

[ Ie are u sharing the  same kernels between systems running on different  OS ]

Thanks ,

Manu

[former_member244314]

Hi Manu

THANKS for your VERY fast reply on this issue.

/sapmnt is mounted gpfs at sapprddb1 and smprdapp1,

smprdapp1 exe/uc# pwd

/Psap/sapmntPSM/PSM/exe/uc

smprdapp1 exe/uc# ls -lrt

total 16

drwxr-xr-x 5 psmadm sapsys 8192 May 22 10:37 rs6000_64

drwxr-xr-x 2 psmadm sapsys  512 May 27 14:23 linuxppc64

smprdapp1 exe/uc#

smprdapp1 global/db6# pwd

/Psap/sapmntPSM/PSM/global/db6

smprdapp1 global/db6# ls -lrt

total 0

-rw-r--r-- 1 psmadm sapsys 164 May 21 18:08 db2cli.ini

drwxr-xr-x 2 psmadm sapsys 512 May 21 18:08 jdbc

drwxr-xr-x 2 psmadm sapsys 512 May 21 18:09 db2dump

drwxr-xr-x 3 psmadm sapsys 512 May 26 10:46 AIX_64

drwxr-x--- 3 psmadm sapsys 512 May 27 14:26 LINUXPPC64_64

smprdapp1 global/db6#

Hanne

[manumohandas82]

Hi Hanne ,

Can you post the Start profile for the ASCS /SCS instance ,

Also the Default.PFL

Thanks ,

Manu