Problems starting SAP GUI for HTML (Screen Personas) - not found errors (404)

[Former Member]

Hello everybody,

I tried to start the SAP GUI for HTML in order to access Screen Personas 3.0. Unfortunately, i got several error messages as you can see below:

They are all dealing with resources that are not found (404).

Can anyone please help? Any suggestions?

Thanks und regards,

Christoph

[former_member194364 · Accepted solution]

Hi Christoph,

do you get the same 404 errors for the files when calling the WEBGUI service?

presume from screenshot you are calling the PERSONAS service? Correct?

See if the following note is relevant.

2007142  SAP GUI for HTML: Loading ITS MIME files from kernel (feature WEBGUILOCALMIMES)

See also

2141004  SAP GUI for HTML: HTML and JavaScript files cannot be loaded

If neither note's are relevant; can you confirm what SAP_BASIS and Kernel you are using?

Regards,

Oisin

[Former Member · Accepted solution]

Hi Oisin,

exactly, in the screenshot i called the PERSONAS service. When launching the SAP GUI for HTML, i get the same 404 errors.

Concerning note 2007142: the feature WEBGUILOCALMIMES is set correctly. How can I check, if the HTTP handler CL_HTTP_EXT_ITS has the required version?

Concerning note 2141004: the file its_domain.js cannot be loaded, as described in de "Sympton" section

SAP_BASIS:

Kernel:

Beyond that, I'm a bit confused about the red-marked kernel patch level in the health check tool of personas, as we did a patch level upgrade some weeks ago.

Is there any connection to our problem?

Regards,

Christoph

[former_member194364 · Accepted solution]

Hello Christoph,

The latest version of the  CL_HTTP_EXT_ITS is that shipped with:  SAPKB74011

The latest note corrections related to it this handler are:

2140417  SAP GUI for HTML: Consideration of new design/rendering when SAP GUI for
HTML s

2141004 SAP GUI for HTML: HTML and JavaScript files cannot be loaded

Afraid I do not know enough about the Check
Tool that you mention, but if you are getting the 404 error via WEBGUI directly
then will need to fix this note first.

Regards,

Oisin

[Former Member · Accepted solution]

Hello Oisin,

we're working on that. I'll inform you, as soon as we (or our basis)  fixed the notes.

Thanks so far.

Regards,

Christoph

[cris_hansen · Accepted solution]

Hi Christoph,

Please check in your system whether you have set:

icm/HTTP/file_access_0 = PREFIX=/sap/public/icmandir/,DOCROOT=$(DIR_ICMAN_ROOT),ARCHIVE=$(DIR_EXECUTABLE)/ITS.SAR

This guarantees that the ICM process will extract the ITS.SAR package, distributed inside the kernel.

You can also check in ($DIR_DATA)/icmandir/its whether the files you got 404 HTTP error actually exist.

Regards,

Cris