Facing error while running Tx-- SICK

[former_member223578]

Hi Experts,

We have installed SRM 7.0 EHP2 on Suse Linux with Oracle database.

Our Installation went smoothly, but after running the Tx --> SICK facing an issue like below.

We have upgraded kernel to latest. As the kernel shows latest version at OS level but it is not replicating the same at SAP level (GUI).

But when we see on System-->Status from GUI it is showing patch number 100 only.

Any solutions to resolve the issue will be greatly helpful..

Regards,

Krishna.M

[former_member182657 · Accepted solution]

Hi,

Suggest you to follow SAP Note 1629558 - Linux 3.x kernel

& 1310037 - SUSE LINUX Enterprise Server 11: Installation notes

Both notes will be helpful for you to resolve the issue.

Good luck !!

[former_member223578 · Accepted solution]

Hi Rana,

Thankyou for the response..

We have followed both the notes and did Kernel upgrade.

But still the issue exists.

We are able to see the Upgraded patch number from OS level (using disp+work) but the issue is from SAP side (System-->Status).

We don't know why the upgraded kernel is not reflecting in SAP Side.

Any suggesstions to resolve the issue will be greatly appreciated.

Regards,

Krishna.M

[former_member182657 · Accepted solution]

Hi Krishna,

Could you share result for disp+work & snap-shot of system status after restarting the system.

Regards,

[former_member182657]

Thanks for updating the thread & for closing too.

[former_member223578]

Hi Rana / Isaias,

Sorry for the late reply...

Thank you for your valuable suggestions. We have resolved the issue, presenlty the SAP (System --> Status) side is showing the updated kernel. We have just restarted the system (OS and SAP) which resolved the issue.

Regards,

Krishna.M

[isaias_freitas]

Nice to hear it!

[former_member182657]

Hi Krishna,

If possible also share dev_w0 log file for analysis.

Thanks,

[isaias_freitas]

Hello,

The PAM states that the kernel 720_EXT would be supported for Linux x86_64.

Which version of SuSe you are using? You should be OK if using SLES 10 or 11.

Regarding the patch level, review your kernel update procedure (SAP note 19466).

Regards,

Isaías

[former_member223578]

Hi Isaias,

Thank you for your quick response.

We are using SUSE Enterprise Server 11 (x86_64) version =11 and patchlevel=2.

We have gone through the SAP note 19466 and followed the same procedure.

But still the issue exists. Can you please let us know how to resolve this issue and move forward.

Thankyou in Advance.

Regards,

Krishna.M