FDM_COLL_SEND01 updating unrelated customer in UDM_COLL_ITEM

[Former Member]

The standard Transaction code FDM_COLL_SEND01 is updating table UDM_COLL_ITEM with incorrect customer number on field PARTNER. It is not updated with customer number of open items customer. It is happening for only few cases. There is no custom coding.

Worklist create program picks up the open item entries from this table and creates worklist with correct customer on UDM_WL_ITEM-PARTNER_ACCNO. Does anyone know what is this field and logic behind it?

[Former Member · Accepted solution]

Issue was resolved by checking "All Items for HQ" for one company code. that had in correctly "All Items for Branch" checked.

[Former Member]

sounds like you may need to create an OSS note for this?

Have you check the cust_CVI_LINK table to ensure you have your customer to BP mapping

[Former Member]

Hi Mark,

Thanks, issue resolved!

I checked all my configuration and found that in one of the steps I had checked incorrect radio button.