UPGRADE ERROR Severe error(s) occurred in phase PREP_PARSETUP/TOOLIMP_FEATURES!

[Former Member]

UPGRADE ERROR DURING PHASE 5.2 EXTRACTION USING SUM

Severe error(s) occurred in phase PREP_PARSETUP/TOOLIMP_FEATURES!

Hello experts,

I am performing an upgrade of a SAP CRM system from Release 701 to Release 740 we have Unix AIX 7.1 with Oracle 11.2.0.4.0 in kernel 721_EXT_REL 64 bits unicode patch number 500.

During phase 5.2 extraction using SUM 1.0 SP 12 patch level 14 occurred the below error:

Severe error(s) occurred in phase PREP_PARSETUP/TOOLIMP_FEATURES!   

Last error code set: RFC error system CR7 nr 01 function 'UPG_GET_TOOLIMP_STATIC_FEATURE' failed with code 3 key LOAD_PROGRAM_NOT_FOUND: Program SAPLSUNM not found.  

Trouble Ticket Generation

A trouble ticket and an archive with all relevant log files have been generated.

Trouble ticket: "..../SUM/abap/log/SAPup_troubleticket.log"

And the log below:

SUM/abap/log/SAPup_troubleticket.log

SAPup broke during phase TOOLIMP_FEATURES in module PREP_PARSETUP / Setup parameters for tool

Error Message: RFC error system CR7 nr 01 function 'UPG_GET_TOOLIMP_STATIC_FEATURE' failed with code 3 key LOAD_PROGRAM_NOT_FOUND: Program SAPLSUNM                                not found.

Thank you very much,

Javier Tenorio A

[Former Member]

Hello Javier.

Please, try to look for SAPLSUNM program, from the SE38, if you can find it, generate and activate. After this, repeat phase.

Regards.

Javier