Facing Problem with Interactive Script Editor (CRM 7.02)

[Former Member]

Hi,

We are now in CRM 7 Ehp2. And we are trying to use "Interactive Scripr Editor". However, when I click on "Interactive Script Editor", I am receving the following Error related to JRE.

Can you please suggest, if anything I am missing.

Thanks,
Sandeep

[Former Member]

Hi Sandeep

It's been a while since I've dealt with a Java issue in CRM, but I suspect you may need to drop to a lower version of the JRE.

Try version 1.6

Failing that check the latest notes on which JRE versions are supported.

Regards

Arden