automatic mail by customer

[Former Member]

Hi,

sd.gurus,

i have isuue that "

                 why automatic mail received by customer for NIL balance amount.  Also balance for below customer in 23.6.15 is approx Rs. 5.65 L.

Regards,

raju

[RahulHanda]

Hi Raju,

You need to be clear with your issue?

If you are saying you (basically your client) received an e-mail from customer as "NIL balance amount" then you need to check with your customer along with open documents.

On the other hand if your system has send an e-mail with "NIL balance amount" though you have open documents then check who triggered this e-mail and why (from system).

Regards

Rahul