Event cannot be trigger

[Former Member]

HI.

i have one job that being trigger by an event which is to check the path for every 5 sec but suddenly this event keep failing with this operator message

"Failed to find DatumDefinition, this is required. This is most likely due to a missing security grant on the DatumDefinition GLOBAL.System_DoNotReleaseHeldJob" . Anyone familiar with this error message ? Appreciate the help here.

Regards,

Chris

[nanda_kumar21]

Hi Chris,

This error is caused when the user that scheduled the initial batch job(that will raise the event) doesnt have enough authorization. Make sure the user has all the access.

thanks

Nanda

[former_member184334]

Hi Chris,

As per the error text,The issues seems to be

1.System unable to find the job definition for the event to raise or trigger(Job definition deleted).

2.The queue which is assigned to job definition is it in hold status and not released.

Can you check and let us know.

Regards

Zameer

[Former Member]

Hi Zameer,

I have the job definition and it is still valid and do not get deleted. Beside that the queue that the job is pointin do not get hold up but is running fine as other job that running on this queue is working fine.

Regards

Chris

[former_member184334]

Hi Chris,

What is the current status.Still operator messages are generating?

Can you increase the event check time from every 5 seconds to longer value.

and also try to clear the event manually and raise the event again or try to restart the CPS system once.Sometimes restart will resolve lot of issues.