Interface QN data from external 3PL 3rd party systems to SAP R/3

[Former Member]

Hello Experts,

Pl can you advise me wrt the following requirement:

There is a need to interface QM QN data(complaints data) from external 3PL 3rd party systems to SAP R/3 system

The QN data or complaint wrt say vendor when determined during GR at the WH which is managed by 3rd Party systems is captured /reported in a standardized form in their 3rd party system.This is available to the 3rd party via a web enabled interface to their system(ERP/Non ERP).

This data need to be communicated to SAP R/3 .In SAP R/3, a QM QN of the relevant QN type must be automatically created w/o need for any other means of communciation or data entry creations

Pl advise what would be the following(high level):

1.The technical architecture required to support this wrt middleware as applicable

2.What connectors/Plug ins may be required

3.Is there in standard SAP in area of QM QN , FM/BAPIS that addresses this requirement

Pl help advise

Thanks

Ranganath

[busyaban7]

Hi Ranganath,

You can try exploring the route for NOTIF01 Idoc, as suggested in the below thread:

https://scn.sap.com/thread/1516642

Thanks to original contributors for their inputs!!

Thanks,

Arijit

[anand_rao3]

I think, you would get most of its technical aspects in ABAP forum. You can have RFC as one of the possible ways to flow data from other system to SAP. Run time data transfers are also feasible or you can schedule a batch job which will accumulate the records and create the same in one go in SAP. These are just ideas but it is better if you discuss with your technical consultant for arriving at the conclusion.

BAPI_QNOTIFICAT_CREATE can be used to create QM notification. Map the necessary fields and apply condition if any accordingly.

Anand