customer master data deletion not possible

[Former Member]

Hello,

While LSMW upload of customer master , errors in the data file was fixed after 4 LSMW upload attempts. My mistake. On the fourth attempt all data got uploaded. However there are 4 duplicate master data for all records (except the one record which data was fixed by 3 attempts) . Tried to delete duplicate through obr2/ov52 Program dumps and show the following message.

method get_cvic_cust_to_bp1_line

assert i_account_group is not initial

select single * from cvic_cust_to_bp1

into r_cvic_cust_to_bp1

where account_group=i_account_group

endmethod

Any idea how to get out of this trouble. Thanks.

Kavita

[former_member186576 · Accepted solution]

This could be a number range related issue.Please double check the assigned range.The customer no: range was selected from the available ranges provided by the system or it was self assigned. If it was self assigned, then that could be the problem.

[Former Member · Accepted solution]

Hi Sam,

There are 5 account groups and 5 different no: objects are assigned to those account groups and 5 different no; ranges was assigned to those no objects. The available no ranges from the system was ignored and i have selected my own no; ranges to match the account group. for eg

Account group-2200

No;object-22

No range-220000-225000

The no: ranges which i selected was accepted by the system. So there shouldn't be any problem. correct.

[former_member186576 · Accepted solution]

In obr2,instead of trying to delete all customer master of all group at one shot, try to delete customer master of each group separately. This is being said assuming that there is no existing transaction associated with any of the customers.

[Former Member · Accepted solution]

Sam,

I tried to delete customer master from each group and I was able to delete all the duplicate in 3 groups, but to delete the duplicate from other two group resulted in program crash/dump. The dump report is posted in this discussion.

[former_member186576 · Accepted solution]

At XDN1, maintain number range intervals,click change intervals, then go to main menu-edit-reset. Now try to delete those customer master which were not getting deleted initially. See if it works.

[yan_zhao]

is it possible to upload the complete dump file?

Regards

Yan

[Former Member]

hi Yan,

Here is the complete dump

Runtime Errors         ASSERTION_FAILED

Date and Time          06.07.2015 06:38:37

Short text     The ASSERT condition was violated.

What happened?

     In the running application program, the ASSERT statement recognized a

     situation that should not have occurred.

     The runtime error was triggered for one of these reasons:

     - For the checkpoint group specified with the ASSERT statement, the

       activation mode is set to "abort".

     - Via a system variant, the activation mode is globally set to "abort"

       for checkpoint groups in this system.

     - The activation mode is set to "abort" on program level.

     - The ASSERT statement is not assigned to any checkpoint group.

Error analysis

     The following checkpoint group was used: "No checkpoint group specified

     If in the ASSERT statement the addition FIELDS was used, you can find

     the content of the first 8 specified fields in the following overview:

     " (not used) "

     " (not used) "

     " (not used) "

     " (not used) "

     " (not used) "

    " (not used) "

    " (not used) "

    " (not used) "

Trigger Location of Runtime Error

    Program                                 CVI_KA_BP_CUSTOMER============CP

    Include                                 CVI_KA_BP_CUSTOMER============CM009

    Row                                     3

    Module type                             (METHOD)

    Module Name                             GET_CVIC_CUST_TO_BP1_LINE

Source Code Extract

Line  SourceCde

    1 method get_cvic_cust_to_bp1_line.

    2

>>>>>   assert i_account_group is not initial.

    4

    5   select single * from cvic_cust_to_bp1

    6     into r_cvic_cust_to_bp1

    7     where account_group = i_account_group.

[JL23]

probably customizing errors, check it with the report from OSS note 1623677 - BP_CVI: Check report for checking CVI Customizing

[Former Member]

Hi Jurgen,

OSS note 1623677 - BP_CVI:

didn't help me to resolve it. Thanks

Best Regards,

Kavita

[JL23]

open a call at SAP Support

[Former Member]

Thanks Jurgen.