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ESRI map service Error

0 Kudos

Hi All,

While opening the geo map in Lumira I am getting an error:

"Unable to connect to  ESRI map service. Please check network and Proxy Setting"

 

I am a student and I have downloaded Lumira 1.27 in my personal computer. I have created ESRI account and entered the credential in Preference->Geo map service. I can also access ESRI link from my system, I have checked my internet proxy settings and under Lan Settings option 'Automatically Detect Setting' is checked.

Can anybody please let me know what setting I am missing here?

Regards,

Abhishek

Accepted Solutions (1)

Accepted Solutions (1)

Former Member

Check if the option "No Proxy" is selected, the default option is system proxy setting, try to avoid it and do not use a proxy.

After saving, restart SAP LUMIRA and it should work. It worked fine for me.

Med Amine

Former Member
0 Kudos

Thanks Med that worked!

Gen

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Abishek

Did you manage to resolve this issue in the end?

Thanks

Gen

0 Kudos

Hi Gen,

No unfortunately I could not resolve this issue, do you have any suggestion?

Regards,

Abhishek

Former Member
0 Kudos

No I haven't yet. When I do I'll let you know.

Kind regards

Gen

ShailendarAnugu
Product and Topic Expert
Product and Topic Expert
0 Kudos

HI Abhishek,

could you you try again after choosing use system proxy setting in Lumira?

its under file->preferences->network .

Thanks,

Shailu.

0 Kudos

Hi Shailendar,

Thanks for your reply, I checked that however I am not sure what proxy setting I need to maintain there, I am using my home internet connection and I checked my LAN setting and under LAN Settings option 'Automatically Detect Setting' is checked. So I am not sure what I should maintain in Lumira.

As of now I have selected 'Use System Proxy Setting' under network.


Regards,

Abhishek

ShailendarAnugu
Product and Topic Expert
Product and Topic Expert
0 Kudos

ddidn't work ?? Try to select no proxy option and try again reopening lumira.

Thanks,

Shailu.

0 Kudos

Hi Shailu,

When I selected no proxy option and try to open ESRI map it is showing a message 'Not a subscription user' however I have registered in ESRI and when I am opening esri link

ArcGIS Online - Create Web Maps, Applications, and Data in the Cloud

and entering the credentials that I maintained in Lumira I can login into ESRI website, is there any other registration that I am supposed to do?

Regards,

Abhishek

ShailendarAnugu
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Abhishek,

Please refer to blog: http://scn.sap.com/community/lumira/blog/2014/06/19/how-to-use-esri-maps-in-sap-lumira for more details.

Thanks,

Shailu.