TDMS: system hang situations

[Former Member]

Hi! We want to perform tests to internalize in TDMS solutions (especially in BPL) but are having a problem preventing us from continuing. Working in different parts of the new projects we have system hang situations, no processing is held, the window is frozen. Say some cases:

When we change an object BPL and select RFC destination

When we select Org Units in Object-Based Reduction for Retail.

Also when we generate some templates….

We waited for a long time but doesn’t advance. It may be that this is related to the updating of SP? (we updated recently SP03 to SP08). We not found notes or articles about it. Could it be that you have seen this?

Thank you very much in advance for the help!

[Former Member]

Hello Juan,

Could you please elaborate on your statement that the 'window is frozen'?

Do you mean to say that there is

a. no 'processing' track bar/wheel,

b. no dump,

c. no blank screen,

d. no time-out screen..

..etc?

Did you check the systems for dumps and/or timeouts?

If we can get some more details on this, then it will be more helpful in understanding and answering your query.

Thanks & Best Regards,

Shruti

[Former Member]

Hi! thanks for reply. The system doesnt process or throws errors/dumps/blanck screen. It is like waiting only you make an action but can not write or select anything, just close the window. There is also no time-out. Until the cursor is blinking but can not do anything.

Thanks!

[Former Member]

Hello Juan,

I would request you to raise an OSS message for the same. The TDMS team would have to look into the system and see what is causing this issue to occur.

Also, the screenshots provided here are not very clear.

Are you not able to select a value from the F4 and SAVE? or something else?

Please mention all these details in the OSS message and also provide detailed screenshots so TDMS team can get back to you on this.

Thanks & Best Regards,
Shruti

[Former Member]

Thanks Shruti, I have generated a message to SAP.

Regards,

Juan.