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REX 3.2 Relationships not showing on Device

Former Member
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Hello,

We have a requirement to display additional relationship categories for the customer on device. So, I have added new entries to Account Relationshiip Category Extraction Profile in IMG Path: CRM --> REX --> Data Transfer Settings --> Define Data Selection Criteria.

We have done initial download again from CRM to SUP to ensure the new data is sent. We did an initial sync on device to get the latest data. However, the new relationships are still not showing up on device. Am I missing any configuration?

I would appreciate if someone can please help in resolving this issue. Thank you.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Try setting the cache interval to zero for CustomizingCG in SCC and executing a Customizing sync from client. Set it back to 120 hours after it works. If this doesn't work then needs further analysis.

Former Member
0 Kudos

Thank you Harsh. Will give it a try and let you know.

Answers (0)