Messages/Alerts Issue on Approvals/ Rejections

[kinyanjui_kamau]

Hello,

I have this SAP user who prepares purchase requisitions. There are two approvers 1 and 2 who must both approve for it to go through. Since 28th February, this user has stopped receiving any alerts about any approved or rejected requisitions. But there have been approvals/rejections after the February date.

See below image

My question is why has this user stopped seeing rejected and approved requisitions? Could it be an alert/memory issue?

NB: Using SAP 8.82 PL 10

Regards,

Kinyanjui Kamau

[Former Member]

Hi Kinyanjui,

You may let user try to clean up the mail box (both Inbox and Sent).

Thanks,

Gordon

[former_member205766]

Hi

Try the below way

1.You can increase the message/Log size in Administration->system initialisation->general Setting.

On services tab,you can increase the History/Log file to maximum.

with regards

Balaji