Android ByDesign App

[Former Member]

Hello,

Is anyone having approval issues with the Android SAP ByDesign app ?

We cannot approve PO's or Invoices in the Android app, as it appears the 'Actions' button for approval and rejection is missing. We tested using a Samsung S5. We've raised an incident to SAP.

The iOS version appears to be working fine.

Thanks,

Kevin.

[Former Member · Accepted solution]

Kevin,

We use the Android App and have not seen the problem you describe; however, I have seen a problem where the app crashed repeatedly once the Approve button is selected. I updated the app recently and it seems to have cleared that particular problem.

iOS also seems to work fine for most users here.

Our use on both the Android and iOS apps is PO Approvals only.

Jim

[Former Member · Accepted solution]

Thanks Jim,

We tested a bit more, and it looks like its a specific problem to the Samsung S5. The same app version on the older Samsung S4 works perfectly.

Thanks,

Kevin.