on 08-04-2015 2:55 PM
Hi
The scenario is client want to outsource some of the maintenance activities to external vendors , all the Assets are in SAP and all the maintenance is carried out in SAP . There are different instances running in the client landscape with multiple languages and multiple time zone .
Now these external vendors already have their EAM systems ( non - SAP ) , in which they will maintain the Assets.
Client want majority of the activities that will carried out in external systems to reflect back in SAP .
Has anyone come across this scenario . All inputs , ideas are welcome .
Regards.
Ajit
There are 2 different things need be considerd.
1) Functionally on what status the Data needs to be updated from the Vendor.
2) Technically BAPI, IDOC or file process can be used to update the Data in the SAP system.
Thanks,
Linganna.
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Hi Ajit,
No need to modify current process which already running in SAP.but for mapping NON SAP to SAP need to create interface and one Z-table which mapped with techinical objects on both side.Here you will capture all history which done by vendors.(Based on my experience)
Regards
Vivek Patil.
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Dear Ajit,
If the data is not online then we can use FTP server for data interface.
Upload the data from client server to ftp server using text format .This can be done based on the requireded frequency.Again same data can be uploaded to sap through Abap program with the help of bapi or BDC.We are using this scenario to transfer data from different systems..
Regards
Anand
Hi Ajit;
I understand the requirement and considering it pl. propose following process:-
1) Design Contract process for vendor to assign the maintenance work to vendor. (MM part)
2) Need to maintain all technical objects with your client only because it is still its assets. (Use Client SAP PM)
3) Design all SAP PM scenario as externally sourced services.
4) The all order operations would be subcontracted to the vendor by default.
5)The rest PM process remain same but MM will bill vendor with reference to service contract.
6) To integrate client and vendor systems you can use EDI IDoc process. In fact need to connect transactions with vendor system like for notification, orders, confirmation and some mm Process as well.
I hope this will help you.
Regards;
Avinash
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Hi Avinash ,
Thanks for the suggestions.
The Assets will be handed over to the External vendors and its up to them how they perform the maintenance , we want the history of the their maintenance work back in SAP. Client dont want to modify their SAP process as it been running for many years.
Regards,
Ajit
Hi,
I wouold Suggest that there is Integration is required from Vendor system to SAP system.
As and when the Vendor Completes each Operation, on save order in vendor system, the Data Needs to be replicated to SAP. So Need a Integration, use BAPIs or IDOCs to Replecat the Data.
~Linganna.
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Hi Ajit,
Considering your scenario I would suggest the following approach with some of the trigger points.
In your landscape as of now maintenance orders planned and unplanned are being carried out .
Same equipments are being serviced repaired by multiple vendors.
Based on invoice details vendors are being paid.
Now to map this scenario could you initiate vendors’ involvement in repair process by notification or other medium
Option considering postings after the fact.
As soon as job completed upon receipt of invoice
Various ways to automate this process can be brainstormed upon your exact requirement.
Thanks & Regards,
Rahul
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Ajit,
Who manages the maintenance, i.e. does your company determine when the maintenance should be executed, and the vendor then carries out the work, or is the vendor responsible??
PeteA
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Ajit,
its proposed that initially the vendors will follows maintenance as per client process.
So this means that means that the data needs to be in the clients SAP system in the form of orders and/or notifications.
If no costs are required to be collected, then you could use notifications ONLY/ However, if you do need to capture the costs then you will need orders.
You then need a method of getting these orders over to the vendor(s) so you will need some data in the order to trigger that data transfer - the obvious choice here would be to use partners.
Standard BAPIs (or copies of standard BAPIs) could then be used to transfer the data between client and vendor.
PeteA
Pete ,
What I meant by "its proposed that initially the vendors will follows maintenance as per client process." is Assets will be handed over to the external vendors , and will be maintained in their non-SAP EAM system . Client want the maintenance details to reflect back to client SAP systems . we dont want real time interface with external vendor systems.
Regards
Ajit
Ajit,
I would start by creating the order types you require in YOUR SAP system.
You then have to decide which form of interfacing you will use e.g.:
Either way, there will be an element of data conversion required from vendor data format to SAP data format.
PeteA
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