Error in ECC system while copying document(return order)

[former_member306562]

Hi Guys,

I am facing the following errors while saving a return order.

• Errors occurred while transferring the document into another system
• No customer is assigned to business partner xxxxx (Notification E CRM_BUPA_MAPPING 002)

How to check where it went wrong?Pls suggest

Regards

Jaya.

[Former Member · Accepted solution]

Hi Jayalaksmi,

Check the Business Partner mapping by using this T-code in CRM : "CRMM_BUPA_MAP"

Best regards,

Dinesh

[former_member306562 · Accepted solution]

Hi Dinesh,

Thanks for that quick response.

"When I give my BP ID in business partner input field it says no customer is assigned to business partner".

I checked for Queues and Bdocs in nonfinal stage is 1

Partially sent has errors

Pls suggest.

Also i could not find guid for customer in crm

Regards

Jaya.

[Former Member · Accepted solution]

Hi Jayalakshmi,

Just confirm few things:

Which your leading system CRM or R/3 for creating the Customer (Account)? Or Customer is replicating from "R/3 to CRM" or "CRM to R/3"?

Send Screen shot of the Bdoc along with error message.

Also check, you are facing the issue pertaining to this account only or it is with all delta load.

regards,

Dinesh

[former_member306562 · Accepted solution]

Hi Dinesh,

Thanks for that quick reply.

CRM system is the leading system for creating customer(Account).

for this bp alone replication of return order not happening.

Pls suggest.

Regards

Jaya

[former_member306562 · Accepted solution]

Hi Dinesh,

I could solve this issue with T-code u mentioned"CRMM_BUPA_MAP"

Enter the ERP customer and press gather information.The bp was converted and error resolved.

Closing the thread.

Regards

Jaya