Reactivation account violates the reactivation period

[former_member193906]

Hello,,

I´m trying to reactivate an account that has been closed, but it sends the following error "Reactivation Date 07.08.2015 violates the reactivation period" I think it´s about changing the period but i don´t know where to change it, any idea??

Thanks!!

[former_member263681 · Accepted solution]

Hi

you might want to look into Product configuration for this reactivation period for account closure:

There, you can assign reactivation periods to reactivation reasons for each account

product.

Path:

IMG->Product Management -> Product Definition -> Account Products.

Hope it helps.

Homero de la Torre

[former_member193906]

It was very helpful, i checked the product configuration and the validity period was 31/12/9999, the problem was not the validity period, i did not find the reactivation periods, i had to change the date manually so that i could reactivate the account

[rahul_mahajan]

Hello,

You cannot reactivate an account on the account closure date.

Please check SAP help at below link.

Account Reactivation - Bank Customer Accounts (BCA) - SAP Library

Let us know if this is what you were looking for. If not, let us know the correct procedure.

Thanks,

Rahul

[former_member193906]

Hello,,

thanks for the reply, i cannot reactivate an account, so i had to change de closure date manually, i did it debugging the program, it took me a little while but finally the account has been reactivated.

Thanks