Create a task as follow up to a task in IC_AGENT

[Former Member]

Hi Experts,

We are using IC_AGNET business role, and we have one requirement as mentioned below.

We need to create a task as a follow up to another task. We maintained the copy controls for particular destination transaction only.

But where as, when i create a follow up document for the ZTSK, all these transactions are avaialbe as mentioned below.

Can any one tell, is it possible to create a task as follow up to a taks? from where the above copy controlls are coming for the above task.

Thanks in advance for your support.

Thanks

Nagaprasad

[Former Member]

Hi Sigrid,

Thanks you soo much. You understood  my exact issue. This is what i need. Once again thanks

Regars,

Nagaprasad

[Sigrid]

Hi,

This is SAP Standard - starting with CRM 7.0, activities and tasks can be always used as follow-up document. It is possible to activate copy control for activities and task by customizing under path: SPRO -> CRM -> Transactions -> Settings for Activities -> Activate Copying Control for Activities. Se also KBA 1781481.

Best Regards,

Sigrid