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UWL Not Showing BPM Task

former_member182534
Active Participant
0 Kudos

Hi,

I am getting a strange Error, task getting displayed in my UWL but displaying in the BPM inbox.

PFA the Screen Shot

I have been assigned the following roles

  • UnifiedInboxUserRole
  • Everyone
  • pcd:portal_content/every_user/general/eu_role
  • pcd:portal_content/com.sap.pct/every_user/com.sap.bpem/com.sap.bpem.roles/com.sap.bpem.Enduse
  • SAP_BPM_TRIGGER_EVENT

I also have the Following Role

  • pcd:portal_content/administrator/super_admin/super_admin_role
  • SAP_BPM_SuperAdmin

Kindly let me know if i am missing any Role? Thanks in Advance

Cheers

Piyas

Accepted Solutions (1)

Accepted Solutions (1)

junwu
Active Contributor
0 Kudos

check the uwl configuration  if the bpm connector is configured.

former_member182534
Active Participant
0 Kudos

Hi Jun Wu,

Can you send a screen shot of where i need to check the UWL Configuration?

Cheers

Piyas

junwu
Active Contributor
0 Kudos
former_member182534
Active Participant
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Hi Jun Wu,

I have the "BPEMUWLConnector" only configured currently.

In the system "ActionInboxConnector" option is not available. By The way just wanted to let you know my screens are in WebDynpro ABAP.

PFA the screen shot. Let me know which option I should be creating.

Cheers

Piyas

Jocelyn_Dart
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Piyas,

It's the BPEMUWLConnector that you need and that's all.

Assuming SAP_LocalSystem is the correct system alias, make sure you have run the Register Item Types for that system alias.  That configures the BPM tasks against the local system.


And then clear the UWL Cache (you should see a button to get to the cache clearing area on the same page).


If it's still not working after that double-check authorizations for the UWL and consider trying a portal refresh in case it's a deeper caching problem.

Rgds,

Jocelyn

former_member182534
Active Participant
0 Kudos

Hi Jocelyn,

I did Clear the cash but even after that no use.

The task are still not coming in my UWL, but coming in BPM inbox.

There is an another users who also have the same task which I have. the other user is able to view the task in his UWL as well as BPMinbox.

Kindly suggest.

Cheers

Piyas

Jocelyn_Dart
Product and Topic Expert
Product and Topic Expert
0 Kudos

If it's working for one user but not another... then your chief suspect is authorizations!  Compare your permissions in BPM and for the Portal as well.

Also you never know what that browser is sneakily doing behind the scenes... try comparing browser cache settings with your compatriot... you might need to do a bit of judicious clean up in the browser cache, close/reopen window session, etc. as well.

former_member182534
Active Participant
0 Kudos

Hi Jocelyn

I tried everything. but i am still facing the issue.

Any thing else could be the problem

Cheers

Piyas

former_member182534
Active Participant
0 Kudos

Hi Jocelyn,

The Issue was initially coming in QA system now its coming in PROD system.

Should i raise an OSS for this?

Cheers

Piyas

former_member182534
Active Participant
0 Kudos

Hi Jocelyn,

Good day to you.

Since the issue is coming up in PRD too so we have raised an OSS.

User tasks are not displayed in UWL after upgrade ( 632860 / 2015 )


Cheers

Piyas

Answers (2)

Answers (2)

junwu
Active Contributor
0 Kudos

are u using same uwl page like others? did it work for you before?

former_member182534
Active Participant
0 Kudos

Hi Jun Wu,

Yes I am using same uwl page like others.

Yes it worked for me before.

Piyas

ROHITGERA1
Participant
0 Kudos

Hi Piyas,

As you said the task are not getting displayed for one user only , so jst clear the Personalization data for that User by following path :

SystemAdministration -> Support ->PCD Tools ->Personalization Data Cleanup

Choose User from Drop Down and enter the UserId and the Go ,If there are some Personalization Data the it will show try to remove that data.

Thanks,

Rohit Gera

former_member182534
Active Participant
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Hi Rohit,

I tried your provided Solution but i am still facing the issue.

Any thing else could be the problem.

Cheers

Piyas

Former Member
0 Kudos

Hi,

Can you please check XML file for UWL?


Have you configured TASK ID and other configuration in UWL.xml file?

Same TASK ID is maintained in SWFVISU?

Can you please add AUTHENTICATED USERS role to end-user's id and check?

Regards,

Krunal

former_member182534
Active Participant
0 Kudos

Hi Krunal

Good day to you.

I am not sure what you are talking about but The users have "AUTHENTICATED USERS" group assigned to the user.

Regarding the Task Id maintained in "SWFVISU" i am not sure what you are talking about.

Can you elaborate a bit more.

Cheers

Piyas

junwu
Active Contributor
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you can ignore that, he is talking about abap workflow

Former Member
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Hi Piyas,

Thanks for reply.

Please check user mapping between two systems is configured or not.

     (e.g.  EP's EP_ADMIN is mapped with backend ECC's EP_ADMIN)

Regards,

Krunal

junwu
Active Contributor
0 Kudos

what is that for? do have any idea about BPM scenario?

Former Member
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Might be i was wrong but It's for connectivity between two systems (Front-end and Back-end) through a system object.

former_member182534
Active Participant
0 Kudos

Hi Krunal,

I think you did not go through the complete issue.

The problem is that for some users UWL is showing task but some it is not.

Piyas

junwu
Active Contributor
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so far there is no play for the abap system, it is bpm, pure java....

ROHITGERA1
Participant
0 Kudos

Hi Piyas,

As you mentioned before it was worked , so issue is only woth the specific user , try to remove the all roles for that user and assign the same role again and clear the browser history and cache ,or export the user detail and delete that user then import agan and assign the task to that suer  hope this will helpful.

Thanks,

Rohit Gera

former_member182534
Active Participant
0 Kudos

Hi Rohit,

Good day to you.

The issue is coming in QA as well as in PROD.

In QA I can think of doing as per your suggestion but how do i do it in PROD?

Cheers

Piyas

ROHITGERA1
Participant
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Hi ,

is the issue os resolved in QA? , then you can do it for prod also.

Thanks,

Rohit

former_member182534
Active Participant
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Hi Rohit,

I tried your method but it did not work in QA.

I have raised an OSS for this.

Cheers

Piyas