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Transaction missing from expense report

Former Member
0 Kudos

Hi Experts,

There is one CC transaction which is missing from the expense report,

i found similar issue in the following thread:

and following is what PRTC shows : There are no documents in table CCBEL and Inbel : I can see the

missing credit card transction assigned to the trip number.

PRCCD also shows the missing transction assigned to trip.But when i checked the Trip from PR05 its not showing missing CC transction.

I am sure the end user does not have ability to delete the CC transction in Portal (which will sent back to buffer).

How should i get back the missing transaction in production?  Or as suggested in the thread, how should i delete the record from cluster and reload the missing Transaction in Production?

Thanks!!

regards,
AB

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi AB,

transaction from which credit card, corporate or company card?

Best regards, Sigi

P.S. I would not recommend to re-load a file only because of missing one transaction!

Former Member
0 Kudos

Hi Siegfried,

Corporate CC is missing which is only used for all the users.

This is the first time we are facing such issue.

Thanks,

AB

Former Member
0 Kudos

Hi AB,

I would open a OSS message to get this checked by SAP support. (You are paying for this support)

Its hard to invest remote why this situation happened.

Best regards and all the best to get this fixed,

Sigi

Former Member
0 Kudos

Hi Siegfried,

After looking into issue i found that similar issue was encountered in 2012 for which an OSS was opned and after which a custom report was developed to restore the deleted CC transaction’s to buffer from Inbel to CCbel in production system.

Agree this is v.unsual issue which came back to system after 3 years.

Thanks for your inputs!!

regards,
AB

Answers (0)