Dunning with Dunning Procedure on accounts with collection strategy data

[former_member421468]

Hello,

We are implementing collection strategy for our client. we have a requirement where contrant accounts will be migrated to collection strategy and after that in collection management Master Data Grouping level reset to Blank. Then our dunning should be performed through Classical dunning.

But it is not happening, it is performing a dunning through collection strategy though it is deactivated.

we have tried this for a single company code (by deactivating coll stra) but it gives error "Company codes with collection grouping can only be dunned in separate run" in FPVA. when we have investigated this, we found that this message comes from events 1795 based on the dunning mode 3.

We have one more query, if collection management is activated for any one company code then why collection strategy field get visible for all the contract accounts irrespective of their company codes?

Can you please help us to resolve this issue?

Thanks,

Harshal

[AmlanBanerjee]

Hi Harshal,

I guess, all the company codes that you have belong to the same company code group.

Say for example, the contract account is assinged to company code group AG01

Now Company Code group AG01 contains multiple company codes with the following master data grouping level-

(a) AC01-Contarct Account level

(b) AC02-Contract Level

(c) AC03- Blank

In this structure, two items for the contract account from two of the company codes can never be in one group and therefore never dunned together and that's what you are getting the error.

Hope it helps....

Thanks,

Amlan