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Customer Complaints.

former_member261836
Participant
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Hello Everyone,

It's been very pleasure recieving immediate reply for my doubts in SAP B1. Actually I need to record the customers complaints/ rejection in SAP B1, what is the process for make it. What document I need to use for making it. Complaints are regrading products, quality etc. As per my client requirement I need to capture these details in separate window. So, that they can view and analyse how many complaints came in certain period of time.

Kindly waiting for reply.

Thanking You.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi Vedanth,

You can achieve this by using Service module of SAP.

Check this link: SAP Business One Service Demo - YouTube

Answers (0)