on 08-28-2015 2:54 PM
Hello,
Maybe someone had a case like this..... When the sales order is first created as incomplete, the output is not triggered due to requirement 012 But then it sometimes happens that its not triggered when user completed the document. But only sometimes. When I g into those case of not triggered output I can see the message Output not found, even if step 15 has found output.
Condition type Message Description
ZONK 540 Output not found
Access Message Description
10 540 Output not found
15 541 Output found
20 540 Output not found
We have access keys:
10 Sales org./custo no. no conditions
15 Sales org./attribute 6/doc type
20 sales ordg/doc. type no conditions
the only maintained conditions are for step 15
KOMKBV1-VKORG
KOMKBV1-ZZ_KATR6
KOMKBV1-AUART
But why they are not always found in some user cases When I go into the order I can see no affected field has been changed and system is always triggering the output for me. It's very hard to find a problem if not possible to reproduce the error.
Thanks a lot.
Olaf
the output is not triggered due to requirement 012
If you are talking about LV61B012, then it is related to Batch split and Picking and hence, not sure, this could be the root cause of your issue. Have you compared the Determination Analysis in Output screen for the sale order where the output has triggered with the sale order where it has not? This will give you some idea and will narrow down your issue.
G. Lakshmipathi
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