cancel
Showing results for 
Search instead for 
Did you mean: 

Follow up Activity for expired transaction

0 Kudos

Hi Experts,

I have a requirement where the user must not be able to create a follow up activity when the Lead / Opportunity transaction is expired. Meaning the End-Date field if more than current date, then no follow up should be created.

I checked in this site and couldn't find an answer or an approach. If anyone came across this, could u please share your ideas.

Thanks,

Ranjan

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi,

you can also make an enhancement in WebUI layer (in implementation class for your view, most possibly this will be method like EH_ONFOLLOWUP - so the method responsible for processing followup action). And then you can implement logic to check those dates on Opportunity/Lead and decide - if follow-up will not be possible then you can delete this document type from the list of document types possible to be chosen by the user as followups.

Regards

Radek

rene_markytan
Employee
Employee
0 Kudos

Dear Ranjan,

you can try to prevent the followup creation by using the crm_copy_badi.

Best regards

Rene


Former Member
0 Kudos

Hi Ed,

As far as my knowledge concern, this functionality cannot be completed through standard. You need to contact to your Technical Consultant to do the required enhancement.

Best regards,

Dinesh