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Websocket SAPUI5 whatsapp integration

Former Member
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Dear experts,

i found this post on SAPUI5 SCN about creating a communication channel for whatsapp integration.

http://scn.sap.com/community/developer-center/front-end/blog/2014/08/24/websocket-chat-with-whatsapp

Is it possible to use this workaround (or edit it) in order to integrate whatsapp as ticket source in SAP C4C ?

thank you so much

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

C4C has both odata and soap Apis to create C4C objects like activities and tickets. You could probably modify this UI5 app example to call thesr C4C Apis to create a C4C activity to log the wechat or create a C4C ticket to drive a followup service process.

Answers (0)