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Visual Composer - "Portal request failed (Unspecified portal connector error)"

Former Member
0 Kudos

We use Visual Composer (version 701.7.0027) to create iViews that display BW queries in Portal(version 7.01 EH1 SPS 7). This functionality has been in place since 2008.

Recently I created new iViews and published to Content Administrator on the Portal; so the reports are visible on the Portal. Now I need to make adjustments to the layout of the reports. When ever I deploy, I get the error "Portal request failed (Unspecified portal connector error)". Note that compile (without deploy) returns the same message as well as deploy full model or changes only.

We have seen this in the past and were able to get past the error by changing the size of the reports, waiting several days or rebooting the Portal. None of this works now.

We have performed the following in an attempt to resolve the problem:

1. Rebooted server that is used to access VC

2. Rebooted portal

3. Confirmed that VC_user has full permissions

4. Changed the size of the report layout

5. Copied the model to a new model

6. Modified VC options:

    a) Compiler - tried both Flash and WebDynpro

    b) PAR - turned on and off

    c) Performance - maintain portal connection on and off

7. Turned on verbose messages and crawled through applications.log and defaultTrace.trc. Below are the only messages associated with the failed session.

Any guidance would be appreciated!

Maureen

  VisualComposerLogs\JC00 - server1\defaultTrace.0.trc (48 hits)

    Line 10652: #1.5 #00155D000A22001B000009B200000B7400052007791C1873#1442591352338#com.sap.ip.bi.base.exception.BIBaseRuntimeException#sap.com/irj#com.sap.ip.bi.base.exception.BIBaseRuntimeException#maureenolsta#158197##n/a##ce7b47085e1c11e5bfd300000039338f#SAPEngine_Application_Thread[impl:3]_37##0#0#Fatal##Plain###Exception thrown: com.sap.ip.bi.base.exception.BIBaseRuntimeException: Error: Internal error. No esid found.

    Line 11542: #1.5 #00155D000A22003700000CC300000B740005200879FCF929#1442595662003#com.sap.ip.bi.base.application.message.impl.MessageBase#sap.com/irj#com.sap.ip.bi.base.application.message.impl.MessageBase#maureenolsta#158647##n/a##ceb181825e2611e5a49c00000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Error##Plain###A message was generated:

    Line 11545: #1.5 #00155D000A22003700000CC400000B740005200879FCFA8F#1442595662003#com.sap.ip.bi.base.application.message.impl.MessageBase#sap.com/irj#com.sap.ip.bi.base.application.message.impl.MessageBase#maureenolsta#158647##n/a##ceb181825e2611e5a49c00000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Error##Plain###A message was generated:

    Line 11695: #1.5 #00155D000A22003700000CC500000B74000520087B9C0115#1442595689202#com.sap.ip.bi.base.application.message.impl.MessageBase#sap.com/irj#com.sap.ip.bi.base.application.message.impl.MessageBase#maureenolsta#158647##n/a##ceb181825e2611e5a49c00000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Error##Plain###A message was generated:

    Line 11698: #1.5 #00155D000A22003700000CC600000B74000520087B9C024D#1442595689202#com.sap.ip.bi.base.application.message.impl.MessageBase#sap.com/irj#com.sap.ip.bi.base.application.message.impl.MessageBase#maureenolsta#158647##n/a##ceb181825e2611e5a49c00000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Error##Plain###A message was generated:

    Line 11700: #1.5 #00155D000A22002C00000B9400000B74000520087FEFB2C7#1442595761798#com.sap.ip.bi.base.exception.BIBaseRuntimeException#sap.com/irj#com.sap.ip.bi.base.exception.BIBaseRuntimeException#maureenolsta#158647##n/a##ceb181825e2611e5a49c00000039338f#SAPEngine_Application_Thread[impl:3]_38##0#0#Fatal##Plain###Exception thrown: com.sap.ip.bi.base.exception.BIBaseRuntimeException: Error: Internal error. No esid found.

    Line 31718: #1.5 #00155D000A22002E000000AD000019D800052046A74509D0#1442862709677#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Entering LogoutSession.execute#

    Line 31719: #1.5 #00155D000A22002E000000AE000019D800052046A7450AAE#1442862709677#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Entering Macros.isClientWorkspace#

    Line 31720: #1.5 #00155D000A22002E000000AF000019D800052046A7450BB3#1442862709678#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Exiting Macros.isClientWorkspace#

    Line 31721: #1.5 #00155D000A22002E000000B0000019D800052046A7451FC0#1442862709683#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Entering Submit.submit#

    Line 31722: #1.5 #00155D000A22002E000000B1000019D800052046A7452092#1442862709683#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Entering Macros.getOriginalPath#

    Line 31723: #1.5 #00155D000A22002E000000B2000019D800052046A7452174#1442862709683#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Exiting Macros.getOriginalPath#

    Line 31724: #1.5 #00155D000A22002E000000B3000019D800052046A7452236#1442862709684#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Entering Macros.getCopyModelName#

    Line 31725: #1.5 #00155D000A22002E000000B4000019D800052046A74522F2#1442862709684#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Exiting Macros.getCopyModelName#

    Line 31726: #1.5 #00155D000A22002E000000B5000019D800052046A745237F#1442862709684#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Entering Macros.getModelName#

    Line 31727: #1.5 #00155D000A22002E000000B6000019D800052046A745240A#1442862709684#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Exiting Macros.getModelName#

    Line 31728: #1.5 #00155D000A22002E000000B7000019D800052046A74524C7#1442862709684#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Entering Macros.isClientWorkspace#

    Line 31729: #1.5 #00155D000A22002E000000B8000019D800052046A7452586#1442862709684#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Exiting Macros.isClientWorkspace#

    Line 31730: #1.5 #00155D000A22002E000000B9000019D800052046A7453BB2#1442862709690#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Entering Macros.isClientWorkspace#

    Line 31731: #1.5 #00155D000A22002E000000BA000019D800052046A7453C88#1442862709690#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Exiting Macros.isClientWorkspace#

    Line 31732: #1.5 #00155D000A22002E000000BB000019D800052046A7453D2A#1442862709691#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Entering WKSSourceHandler.getBinaryFileContent#

    Line 31733: #1.5 #00155D000A22002E000000BC000019D800052046A74544F0#1442862709693#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Exiting WKSSourceHandler.getBinaryFileContent#

    Line 31734: #1.5 #00155D000A22002E000000BD000019D800052046A745C256#1442862709726#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Entering WKSSourceHandler.setFileContent#

    Line 31735: #1.5 #00155D000A22002E000000BE000019D800052046A7462AC7#1442862709752#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Exiting WKSSourceHandler.setFileContent#

    Line 31736: #1.5 #00155D000A22002E000000BF000019D800052046A746AB8A#1442862709785#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Exiting Submit.submit#

    Line 31737: #1.5 #00155D000A22002E000000C0000019D800052046A746AC4D#1442862709785#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Entering WKSSourceHandler.removeProject#

    Line 31738: #1.5 #00155D000A22002E000000C1000019D800052046A746DD62#1442862709798#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Exiting WKSSourceHandler.removeProject#

    Line 31739: #1.5 #00155D000A22002E000000C2000019D800052046A746DE1A#1442862709798#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Exiting LogoutSession.execute#

    Line 31740: #1.5 #00155D000A22002E000000C3000019D800052046A746DF1F#1442862709798#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_2##0#0#Path##Plain###Exiting FrontServlet.doAction#

    Line 31741: #1.5 #00155D000A22002000000061000019D800052046A7472271#1442862709815#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Entering FrontServlet.doAction#

    Line 31742: #1.5 #00155D000A22002000000062000019D800052046A7472F14#1442862709818#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Entering UserData.initialize#

    Line 31743: #1.5 #00155D000A22002000000063000019D800052046A7472FB8#1442862709818#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Exiting UserData.initialize#

    Line 31744: #1.5 #00155D000A22002000000064000019D800052046A74731EF#1442862709819#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Entering UserData.execute#

    Line 31745: #1.5 #00155D000A22002000000065000019D800052046A7473286#1442862709819#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Entering UserData.saveUserdata#

    Line 31746: #1.5 #00155D000A22002000000066000019D800052046A7473311#1442862709819#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Entering XMLHelper.XML_ERROR#

    Line 31747: #1.5 #00155D000A22002000000067000019D800052046A747339A#1442862709819#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Entering XMLHelper.getXMLDocument#

    Line 31748: #1.5 #00155D000A22002000000068000019D800052046A7473420#1442862709819#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Entering XMLHelper.getDocumentBuilder#

    Line 31749: #1.5 #00155D000A22002000000069000019D800052046A74734D9#1442862709820#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Entering XMLHelper.DocumentBuilderFactory#

    Line 31750: #1.5 #00155D000A2200200000006A000019D800052046A7477DCE#1442862709840#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Exiting XMLHelper.DocumentBuilderFactory#

    Line 31751: #1.5 #00155D000A2200200000006B000019D800052046A7477FA3#1442862709840#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Exiting XMLHelper.getDocumentBuilder#

    Line 31752: #1.5 #00155D000A2200200000006C000019D800052046A7478AED#1442862709843#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Exiting XMLHelper.getXMLDocument#

    Line 31753: #1.5 #00155D000A2200200000006D000019D800052046A7478BA8#1442862709843#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Exiting XMLHelper.XML_ERROR#

    Line 31754: #1.5 #00155D000A2200200000006E000019D800052046A7478C42#1442862709843#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Entering WKSSourceHandler.setFileContent#

    Line 31755: #1.5 #00155D000A2200200000006F000019D800052046A747E352#1442862709864#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Exiting WKSSourceHandler.setFileContent#

    Line 31756: #1.5 #00155D000A22002000000070000019D800052046A747E434#1442862709865#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Exiting UserData.saveUserdata#

    Line 31757: #1.5 #00155D000A22002000000071000019D800052046A747E4CA#1442862709865#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Exiting UserData.saveUserdata#

    Line 31758: #1.5 #00155D000A22002000000072000019D800052046A747E55A#1442862709865#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Exiting UserData.execute#

    Line 31759: #1.5 #00155D000A22002000000073000019D800052046A747E653#1442862709865#com.sap.portal.vc.path#sap.com/VisualComposerServerEar04#com.sap.portal.vc.path.com.sap.portal.vc.path#maureenolsta#14892##n/a##9c22902a609411e594b200000039338f#SAPEngine_Application_Thread[impl:3]_27##0#0#Path##Plain###Exiting FrontServlet.doAction#

Accepted Solutions (1)

Accepted Solutions (1)

mark_moshkovich
Participant
0 Kudos

Hi Maureen,

1. What runtime do you use - flex 1.5 or Flex 2?

2, Are you able to create a simple model and compile/deploy it?

Regards,

Mark

Former Member
0 Kudos

Hi Mark,

I do not have the Adobe version number, but the SAP Flex version is 701.7.0.1

Interesting.  I created an iView with no content and was able to deploy successfully.  Seems like the model might be the issue.  I will rebuild from scratch to see if that helps.

Thanks for the question!

Maureen

Former Member
0 Kudos

Hi Mark,

We are using Flex 2;  this error is thrown when I try to deploy a Layer without content - "Error in compiling Flex 2 application.  Consult log file for details."

The log files (applications.3.log, config_audit.7.log, defaultTrace.1.trc) do not show an error for the object "com.sap.portal.vc"

I have tried a number of combinations (with layer, HTML view only, both).  I can deploy an HTML view with a basic url to the home page of our portal.  Once I add either a layer or modify the url to the format we have used since 2008, I get the "Portal request failure" error described in the original post.

Here is the url format that we have been using:  "https://portal.skyline.com/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fcom.sap.pct!2fplatf..."

Do you have any additional suggestions on how to get these iViews published?

Thanks,

Maureen

mark_moshkovich
Participant
0 Kudos

Hi Maureen,

1. The better way to process this issue is to create an OSS ticket.

2. The version (SP) of your VC is too old, we fixed some bugs in the latest releases, I would recommend you to upgrade your portal.

Regards,

Mark

Former Member
0 Kudos

Hi Mark,

Thanks for the response!

The portal upgrade is scheduled but will not happen soon. I was hoping for a work around in the meantime.

Maureen

mark_moshkovich
Participant
0 Kudos

Hi Maureen,

Sorry, let's wait for upgrade.

Regards,

Mark

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