Middleware issue Jurisdiction code could not be determined error in order

[former_member243884]

Hi Experts,

I created a sales order in CRM, but it is not getting replicated to ECC as getting "Error in system PRDCLNT100 while copying the document" error message in order, if I check the details it showing the message as Jurisdiction code could not be determined (Notification E F2 217) (Message no. CRM_ORDER_MISC 020) and the relevant bdoc is in yellow, if I look at the error message it saying as "The item is not to Invoiced"

Please help me on this issue as what is missing here.

Thanks and Regards,
Venkat

[sonal_amin]

Hello Venkat,

Could you please check the note: 1759321. Also please refer note: 844365.

Regards,

Sonal

[former_member243884]

Hi Alll,

My issue is resolved, it was happening due to sabrix system down. After sabrix coming up, I edited and saved orders in CRM and they got replicated to ECC. But here I have one doubt, when sabrix was down the order did not replicate to ECC and got two intermediate state (yellow) bdocs in SMW01 and after sabrix coming up and when I edited & saved the orders in CRM, I got green bdoc, here please let me know what I should do with old yellow bdocs(whether these should be deleted or reprocessed)?

Please clarify my query.

Thanks and Regards,
Venkat

[former_member243884]

Hi All,

Since we have latest bdoc in green status and no need to reprocess old bdocs.

Thanks and Regards,

Venkat

[former_member182985]

Hello Venkat,

Could you please implement the note 1325051 then check if the error still happens?

Thanks,

Best regards,

Julin Xin