Message cannot be transferred to node SMTP due to connection error (final)

[former_member232630]

Dear Exeperts,

We are getting subjected error in sost,if we triggered it manually it is working fine.

This happen randomly ,not for all

Message cannot be transferred to node SMTP due to connection error (final)

    Message no. XS816

Diagnosis

    Due to a technical fault, the system could not set up a connection to

    the RFC destination smtp-relay.gmail.com: 25. Therefore, the message

    could not be transferred to node SMTP.

System Response

    The system was unable to transfer the message.

    Additional information of the node used (in the system language of the

    node):

    Check port and mail server for SMTP nodes

Procedure

Check the connection from SAP system to node SMTP. Perhaps the node is

not assigned to the correct RFC destination. If so, correct this in

Customizing.

Otherwise use RFC destination management to check the RFC connection to

destination smtp-relay.gmail.com: 25.

If R/3 is in productive operation, it is advisable to reroute

provisionally to another node.

You should therefore notify your system administrator.

Kindly provide us work around.

Regards,

Sahnkar

[Former Member · Accepted solution]

Hi,

Please go through the below sap note to check if the SMTP configuration is correct?

455140 - Configuration of e-mail, fax, paging or SMS using SMTP

607108 - Problem analysis when sending or receiving e-mails

Also check...

In SMICM -> GOTO -> SERVICES -> SMTP your SMTP service must be active and you can set any number of port but you must sure that in Tcode SCOT -> double click on SMTP and here you must must check "node in use" is signed, please fill in the folowing node:

Mail Host =your IP or hostname of your relay server

Mail Port = your port of SMTP server (25 for example)

Regards,

Prithviraj

[former_member232630 · Accepted solution]

Dear Prithiviraj,

I had checked your suggestions,I am saying the functionality not worked completely.

It  is working but randomly some mails are failed with subjected error.

[Former Member · Accepted solution]

Hi,

You need to check the time/pattern as when the issue appears? Also check if the SMTP service in SMICM is active when you face the issue.

I would still suggest you to once verify your configuration based on the SAP notes suggested above.

Regards,

Prithviraj

[former_member232630 · Accepted solution]

Hi

I have checked time pattern the issue has happened different times not for fixed time in the day

If any configuration not done properly functionality didn't work completly,my problem is working but some times not working with said error message.

[former_member232630 · Accepted solution]

solution is i  added  icm/SMTP/close_conn_after_quit              1 in profile parameter

now it is working fine .