Issue with the rejected line item in order

[former_member243884]

Hi Friends,

I created a sales order in ECC, added a material, but do not enter quantity and item category was not determined, rejected this line item and add the same material and enter quantity, order is saved. When I open this order in CRM getting the error messages, if we reject line item in ECC, then it should give any errors in CRM on that line item, right? Please provide me solution for this issue or let me know is there any OSS note for this issue.

-No item category could not be determiined

-Conversion factors are invalid.

Thanks and Regards,
Venkat

[Maggie]

Hi Venkat,

The error message are issued in CRM system due to missing item category determination.

Rejecting an item does not prevent it being replicated from ECC to CRM.

The item once the item is sent to CRM, the errors are issued due to missing customizing settings.

Best regards,

Maggie