on 09-28-2015 12:29 PM
Hi Experts,
In our PPM dashboard, users are not able to see "decision point name" for a lot of items, screen shot is attached below:
When I looked for master data of these items and compared them with ones who are having decision point name listed in dashboard, I did not find any useful information.
Can you please suggest what was missing in it.
Thanks in advance!
Best Regards
Saurabh
Hi Saurabh,
Implement SAP Note 1955716 to resolve this issue. I would recommend to also implement follow-on note 2206188.
Best Regards,
Brendan
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Hi Brendan,
Are you sure implementing note will resolve this issue? Because the screen shots I shared above points to some enhancement related to 'Approved' decision point and it seems that once that came into picture then onwards decision point name is coming in the dashboard. Before that enhancement it was not coming at all.
This is what I feel on it... Would like to know your opinion of it and its solution approach.
Regards
Saurabh
Hi Saurabh
Is this shown for some of the Items or for none at all?
So you have maintained the following configuration under Global Field Settings ->Dashboard Settings -> Define Fields for dashboards for Scenario WS and Dashboard Type RIH
: Map Fieldname ACT_DECPT_NAME
If you have maintained this setting and still not working let me know of version PPM and SP level you are on
Regards
C
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Hi Chatswoth,
Thanks for your swift response.
Yes, this field is already mapped in the path as you suggested:
Also, it is working for half of the items only.
Can it be a reason that during implementation this field was not configured and only after creation of few items the configuration was done and 'decision point name' field started to appear in the dashboard screen of new items?
We are in PPM 5.0 version SP 011.
Thanks & Regards
Saurabh
Hi Chatsworth,
I tested it the way you suggested and found something interesting :
1) The items against which 'Decision point name' is missing are having following sequence of decision points:
2) And, the one against which it is coming are having following sequence :
So, more or less it is this (Approved) decision point which is causing this issue. Is it an enhancement or a standard field?
How can I get to address it? Kindly suggest.
Regards
Saurabh
Hi Saurabh
In your Item Type configuration you created Item type and associated some decision points to this. It seems that you linked Decision points Review, Approved, Execution and Close. Can you please confirm this and possibly send a screenshot of this configuration?
Secondly - is it possible that initially you only had Review, Execution and Close and then later on you added in the Approve Decision point? Can you - in order to prove this, provide a screenshot of:
1. table /rpm/decision for an Item where the values do not show up in the dashboard (Take Item GUID from /rpm/item/d and input this into ITEM_GUID of table /rpm/decision)
2. Same as above but for Item where values are pulling through onto dashboard
Thanks
C
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