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RTOM- Real time offer management document

Former Member
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Dear All,

i Never worked on RTOM .

My client want to implement RTOM - Real time offer management, and it is BANK , not sure how to map RTOM in the banking project.

Any one who has experience in RTOM please share some document . please share your knowledge how RTOM works with CRM, and

what will be the possible scenario to implement  RTOM .

your help will be really needed to me .

Regards

DEV

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Answers (1)

Answers (1)

Former Member
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Hi Dev,

if the customer doesnt have RTOM yet in place, refer him to his CRM/Customer Engagement & Commerce account team to get insights about the future of RTOM. A big chunk of features are already in the newer solution "Hybris Marketing" now. (See SAP hybris Marketing - CRM - SCN Wiki ), where more about product recommendation is described but offer will be feasible as well)

All the best,

Matthias